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Accounting Associate

At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

The Accounting Associate is responsible for managing a portfolio of small businesses whose bookkeeping they own. They are an integral piece of a team that’s helping great customers get an even better experience.

Here’s How You Make an Impact:

  • Acting as the trusted advisor and accounting department for Wave’s small business clients.
  • Responsible for owning bookkeeping accounts for clients within their portfolio in order to meet individual revenue targets and contribute to the team’s overall revenue targets.
  • Supporting clients by using Wave’s software to import and categorize transactions, reconcile their accounts, complete monthly bookkeeping, generate their financial statements, and flag potential bookkeeping issues with their clients.
  • Using judgment to set appropriate expectations with clients and being able to meet or exceed these expectations.
  • Meeting with clients on virtual calls on a recurring schedule to review their books.
  • Clearly conveying accounting concepts in lay terms to the client and answering any bookkeeping-related questions.
  • Providing exceptional customer service and building trusting relationships with clients by demonstrating accounting expertise on review calls and offering timely responses to clients via email.
  • Collaborating with peers and supporting other members of the team by sharing their experiences with the team.

You Thrive Here By Possessing the Following:

  • Completion of post-secondary education in Finance, Accounting, or Business.
  • 0-2 years of general work experience.
  • Previous experience in cloud accounting.
  • Customer-centric mindset with problem-solving skills.
  • Stellar communication skills with the ability to convey accounting concepts in lay terms.
  • Attention to detail is critical in this role.
  • Resourcefulness.
  • Previous working experience with small businesses is a plus.
At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.
We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.
This advertised posting is a current vacancy.

What this application asks

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Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

  • How much experience do you have in cloud accounting? written answer
  • Have you worked with clients who are small business owners? What do you think are common challenges they face in managing their financials? written answer
  • Describe a technical accounting concept as you would to a client with no accounting background. written answer
  • You received the following email from a client in your bookkeeping portfolio. Please draft an email to respond back to the client regarding their questions. “Hi there, I was looking through my financial statements on Wave and was wondering which financial statement would be the most important for determining how well my business is doing? I am also considering getting a loan from the bank and was wondering what statement would be useful to show to the bank.” written answer
  • Full name
  • Are you located in Canada? choose one
  • Are you legally eligible to work in Canada with no restrictions (e.g. PR, open work permit, etc.)? choose one
  • Have you reviewed the posted salary range and are your expectations aligned with it? yes / no · optional
  • What is your desired salary? (Please write down a number) written answer
  • Prior to the live manager interview, all candidates are required to complete a secure identity verification. Please agree to this below. choose one
  • Every Wave hire is required to complete and clear a criminal check so that Wave can remain PCI compliant as an organization. By submitting this application, you acknowledge that, if hired by Wave, you agree to complete background checks, and you don't foresee any concerns in regards to obtaining positive results. yes / no · optional
  • If you were referred by a Wave employee, please provide the name of the person who referred you here. optional
  • If you require any type of accommodation during your interview process and/or while performing the role described above, please specify it here so that we can do our best to support you. written answer · optional

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