Accounting / Customer Service Coordinator

Accounting / Customer Service Coordinator

Zibiz Corporation — Hauppauge, NY 11788
Full-Time | On-Site | Monday–Friday
$25.00–$30.00 per hour, based on experience

Position Overview

Zibiz Corporation, an established and growing technology company in Hauppauge, NY, is seeking an Accounting / Customer Service Coordinator to join our team.
We are looking for a professional, organized and detail-oriented individual who enjoys working with customers while also being comfortable with billing, invoices, payments, order processing and administrative responsibilities.

This position is ideal for someone who likes variety, enjoys solving problems and wants to work in a professional small-company environment where you can take ownership of your responsibilities.

What You’ll Do
Customer & Order Support

• Communicate with customers by phone and email
• Assist customers with order, invoice, billing and account questions
• Enter and process customer sales orders
• Provide order-status information and coordinate internally as needed
• Process online/web orders
• Help research and resolve customer issues
• Prepare professional customer correspondence
• Maintain accurate customer and order information in our ERP system

Billing & Accounting Support

• Prepare and submit customer invoices
• Process customer payments and credit card transactions
• Prepare and send customer account statements
• Assist with Accounts Receivable and Accounts Payable activities
• Research invoice, payment and account discrepancies
• Maintain accurate financial and transaction records
• Prepare reports and supporting documentation

Vendor & Administrative Support

• Communicate with vendors regarding purchase orders, invoices and related matters
• Enter and process purchase orders
• Assist with purchasing activities
• Prepare reports and spreadsheets
• Assist with timesheet administration and recordkeeping
• Maintain organized electronic records
• Support management and other team members with administrative projects as needed

What We’re Looking For

• 2+ years of professional experience in customer service, order management, accounting support, billing, AP/AR, inside sales support or business administration
• Excellent written and verbal communication skills
• Professional and comfortable communicating with business customers
• Strong attention to detail and accuracy
• Good organizational and follow-through skills
• Ability to manage multiple tasks and priorities
• Proficiency with Microsoft Excel and Word
• Comfortable learning ERP and other business software
• Comfortable working with invoices, payments and numbers
• Good problem-solving skills
• Dependable, professional and positive attitude

Experience in a B2B, manufacturing, technology, distribution or similar business environment is a plus.
Associate’s or Bachelor’s degree preferred, but equivalent professional experience is welcomed and encouraged.

Compensation & Benefits

$25.00–$30.00 per hour, depending on experience and qualifications.

Zibiz offers:

• Medical insurance
• 401(k) plan with company matching
• Company Profit-Sharing Retirement Plan
• Paid time off
• Paid holidays
• Monday–Friday schedule
• No travel
• Stable, long-term employment opportunity

About Zibiz

Zibiz Corporation has been in business for more than 20 years. We offer the stability of an established company with the advantages of a smaller organization, including direct communication, meaningful responsibilities and the opportunity to make a visible contribution.

Job Type: Full-Time
Schedule: Monday–Friday
Work Location: Hauppauge, NY — In Person

Applicants must be authorized to work in the United States.