Accounting Software Support
Posted Updated
Responsibilities
Provided technical support, installation, configuration, and troubleshooting for client accounting software across phone, WhatsApp, and email.
Guided clients on software functionalities, data migration, software updates, and system implementations while maintaining precise support logs.
Skills
Accounting Software Support, System Configuration & Data Migration, Technical Troubleshooting, Customer Service, Multi-channel Communication.
Achievements
Maintained high customer satisfaction by resolving complex technical and software setup issues efficiently across multiple channels.
Streamlined client onboarding through structured feature guidance and seamless system implementation.