Accounting Specialist II - A/Receivable

At Sabre Industries, we connect and power America’s communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one community at a time.

Our teams live out the organization’s core values of integrity, commitment, innovation, and connection. That’s how we continuously exceed our high standards of enterprise excellence—by creating a space for our engaged employees to thrive.

With consistent hiring opportunities nationwide and countless career levels, chances are the next big step on your career path starts here. We work with our employees to create customized career paths and development in all facets of the organization. People will always be our greatest asset and we place emphasis on enhancing the lives of our employees.

Scope of Responsibility:

Reporting to the Accounts Receivable Manager, the Accounting Specialist II is primarily responsible for collecting outstanding customer balances and resolving issues that delay payment. This position manages collection activity for assigned accounts, maintains accurate customer account records, and works with customers and internal departments to resolve discrepancies. The role also supports customer invoicing to ensure invoices are accurate, complete, and submitted on time. The Specialist works closely with Accounting, Sales, and Operations to support timely collections while maintaining professional customer relationships.

Essential Duties:

• Review accounts receivable aging reports and prioritize collection efforts based on past-due balances, payment history, and account concerns.
• Contact customers by phone, email and customer portal to collect outstanding balances, confirm payment status, and obtain payment commitments.
• Maintain timely, consistent follow-up on past-due invoices and payment commitments until balances are resolved.
• Document collection activity, customer communications, disputes, and expected payment dates.
• Investigate and resolve billing discrepancies, short payments, deductions, and disputed invoices in coordination with customers and internal departments.
• Provide customers with invoices, account statements, proof of delivery, and other supporting documentation needed to facilitate payment.
• Review and reconcile customer account activity, including invoices, payments, and credits, and coordinate corrections with the appropriate accounting personnel.
• Escalate unresolved disputes, repeated missed payment commitments, and potential collection risks to management; recommend accounts for further review or credit hold in accordance with company policy.
• Prepare, review, and submit customer invoices as assigned, verifying billing information against purchase orders and supporting documentation.
• Submit invoices and required documentation through customer billing portals and follow up on rejected or incomplete submissions.
• Assist with collection status reporting, month-end activities, and requests for supporting documentation.
• Follow company collection procedures and internal controls, maintain confidentiality, and identify opportunities to improve collection and billing processes.
• Perform other duties as assigned.

Position Requirements:

Education

• High school diploma or equivalent required; associates degree or coursework in accounting, finance, or business preferred.

Experience

• Prior experience in accounts receivable or collections required; commercial business-to-business collections experience strongly preferred.
• Experience with customer invoicing, account reconciliations, and resolving billing discrepancies preferred.
• Working knowledge of accounts receivable processes, aging reports, and payment terms.
• Proficiency in Microsoft Excel and Outlook, with the ability to learn and use accounting systems and customer billing portals.
• Strong verbal and written communication skills, including the ability to discuss overdue balances professionally and persistently.
• Ability to manage multiple accounts, prioritize follow-up, meet deadlines, and maintain accurate records.
• Ability to work independently

Skills & Abilities

• Collections follow-through and accountability
• Professional customer communication and relationship management
• Problem solving and sound judgment
• Attention to detail and accuracy
• Organization and time management
• Collaboration and responsiveness
• Confidentiality and integrity
  

Physical Requirements:

• Ability to sit at a desk and use a computer for extended periods
• Ability to communicate clearly, both verbally and in writing
• Manual dexterity for typing, filing, and handling office equipment
• Ability to lift and carry light office materials (e.g., up to 20 lbs)
• Ability to attend meetings and collaborate with colleagues in person or virtually

At Sabre Industries, we invest in your future with a competitive benefits program. As a full-time employee, you are eligible for:

• Medical, Dental & Vision coverage
• 401(k) with Company Match
• Continuing Education & Tuition Reimbursement
• Life and Disability Coverage
• Paid Time Off & Paid Holidays
• Health and Wellness Resources
• Employee Discounts

Sabre Industries is an Equal Opportunity Employer.