Accounts Administrator (Utilities)

Utilities Administrator

£21,500 per annum

Full Time Permanent; Monday - Friday 37.5 hours per week

Hoddesdon EN11 0DR

Residential Management Group Ltd is a large, established, market leading property management company and due to continued growth we are recruiting an Utilities Administrator to join our Back Office team to undertake the Investigation and resolution of Utility disconnections and reminders.

The Role of Utilities Administrator

• Investigate and resolve queries regarding disconnection of utility supplies.
• Processing/investigating and resolving utility reminders received.
• Utility statement reconciliations.
• Weekly reporting with major utility suppliers.
• Interacting with both internal customers and suppliers via telephone and email.
• Building and maintaining relationships with both internal and external customers.

Skills & Experience of the Utilities Administrator

• Minimum 12 months experience in an administrative role/office environment
• Excel and data manipulation skills

Benefits of the Utilities Administrator include

• 25 days holidays plus Bank Holidays
• Birthday Gift Day so you never have to work on your birthday
• On-site parking
• Life Assurance Scheme
• Work based Pension matched up to 6%
• Employee Assistant programme

• Employee discount scheme to high street brands, leisure and entertainment
• Employee referral scheme of up to £1000 per annum
• Personal interest free loan for laptops bikes etc.