Accounts Manager — Order to Cash (O2C)
Role overview and Key responsibilities:
The O2C Accounts Manager owns the end-to-end order-to-cash cycle — from order booking and invoicing through collections, cash application, and revenue recognition support — ensuring accurate, timely billing and healthy cash flow while minimizing DSO and bad debt exposure.
Key Responsibilities
Order Management & Billing
- Oversee accurate and timely invoicing (including e-invoicing/IRN compliance where applicable) in line with contract terms and GST regulations
- Ensure billing is synced with sales orders, delivery/service confirmation, and contractual milestones
- Review credit notes, debit notes, and billing adjustments for accuracy and approval compliance
Accounts Receivable & Collections
- Drive collections against targets; monitor and reduce DSO (Days Sales Outstanding)
- Maintain aging reports and drive proactive follow-up on overdue accounts
- Set and track collection targets by customer/segment; escalate high-risk accounts
- Manage dispute resolution process with sales and customers
Cash Application & Reconciliation
- Ensure timely and accurate application of customer payments (including parent-child account structures)
- Oversee reconciliation of customer ledgers, unapplied cash, and on-account balances
- Coordinate with banking teams on remittance matching
Reporting & Compliance
- Publish AR aging, DSO, collection efficiency, and bad debt dashboards to leadership
- Support month-end/quarter-end close: revenue cutoffs, unbilled revenue, provisions
- Ensure GST, e-invoicing, and other statutory compliance across the O2C cycle
- Support internal/statutory audits with AR schedules and documentation
Process & Systems
- Drive automation and process improvement across O2C (ERP/accounting systems like Zoho Books)
- Maintain SOPs and internal controls across order booking, billing, and collections
- Partner with Sales, Customer Success, and Operations to resolve systemic billing/collection issues
Team Management
- Lead and mentor the AR/billing team; allocate workload and review performance
- Set individual and team KPIs aligned to DSO, collection %, and billing accuracy targets
Requirements
What we're looking for:
- B.Com/M.Com/MBA (Finance) or CA (Inter) preferred
- 6–8 years of experience in accounts receivable/O2C, with at least 2–3 years in a managerial capacity (mandatory)
- Strong knowledge of GST, e-invoicing, and Indian accounting standards
- Hands-on experience with ERP/accounting systems (Zoho Books, SAP, Oracle, NetSuite, etc.)
- Advanced Excel skills; exposure to BI/reporting tools a plus
- Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
Work Mode: Full-time, Pune-based
Benefits
Why Join us:
- Compensation: Competitive salary in line with industry standards.
- Growth Path: Opportunity to scale into Billing Manager and beyond as PadCare expands globally.
- Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
- Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
- Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
- Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
- A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.