Accounts Receivable Administrator

Primary Accountabilities:

Operational (60%)

• Review unapplied checks daily and escalate issues that cannot be resolved within specified deadlines
• Internally and externally document efforts to resolve unapplied cash
• Research and request missing remittance via online portals, working with the Payer Relations Team to secure electronic remittance, or contacting the insurance carrier to request paper remittance
• Process remittance received in order to create payment batches for association
• Resolve payment batch exceptions

Analytical (30%)

• Perform trending analysis of unapplied cash and provide actionable recommendations to leadership, operations and account teams
• Complete research, trending and analysis in order to accurately identify which open checks can be manually associated to available payment batches
• Use root cause analysis to identify and resolve issues

Administrative (10%)

• Follow HIPAA policies and procedures per company guidelines
• Participate in required and targeted departmental trainings, which may include (but are not limited to) AI, finance, systems, compliance, and process improvement initiatives
• Complete ongoing learning and development activities that evolve year-over-year to support departmental, organizational, and industry changes

Required Qualifications:

• High School Diploma/GED
• 1-2 years of related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
• Proficient in Microsoft Windows and Google Office Suite
• Competent in Microsoft Office Excel and Adobe