Accounts Receivable Analyst

As an AR Analyst, you play an essential role in supporting the financial health of our communities and ensuring our facilities have the resources they need to care for the people we serve. You’ll manage the billing and collections process for assigned facilities—from clean, timely claims submission through payment—while partnering with facility teams to resolve issues and keep revenue moving.

Your attention to detail, follow-through, and communication help ensure that payments are received accurately and on time, allowing our teams in the field to stay focused on what matters most: providing exceptional care to our residents.

• Effective communication between the central billing office and field/facility staff to facilitate prompt and clean claims submission.
• Managing census for assigned facilities, including understanding payer contracts and ensuring residents, revenue, and billing are accurately reflected.
• Ensuring payer trees are set up correctly and census is reviewed regularly.
• Billing all claims monthly according to payer-specific deadlines.
• Working claims rejections and denials in a timely manner.
• Reviewing and following up on held claims daily, including documentation through claim release.
• Following up on all claims through receipt of payment for assigned facilities.
• Posting daily cash deposits within 24 hours of receipt and reconciling check registers to verify all payments are posted.
• Reviewing and cleaning up aging accounts, including reclassifying and correcting census lines as needed.
• Notifying the ADR team of denials or additional documentation requests related to medical necessity or medical records.
• Billing co-insurance claims after receipt of primary payer payment.
• Reporting payer-specific issues to the CBO AR Manager for timely resolution.
• Maintaining accurate and up-to-date billing notes in PCC for all accounts worked.
• Completing bad debt activities for receivables each month.
• Supporting company collection goals and providing explanations when goals are not met.
• Participating in monthly aging reviews with the Accounts Receivable Manager and Supervisor.
• Maintaining reliable attendance, a positive attitude, and a productive work environment.
• Performing other duties as assigned by the CBO AR Manager.

• 2 years minimum Skilled Nursing Billing Experience is preferred.
• Ability to work well with others as a team and have strong customer service and communication skills is required.
• High School diploma required.
• Associate degree preferred.
• Point Click Care Software experience is preferred.
• Simple LTC software experience is preferred.
• Excel spreadsheets experience is required.

Schedule:

Full- Time status Monday – Friday 8:00 am – 5:00 pm

Location:

Corporate billing office is located in Victoria, Texas for training purposes then will transition to a hybrid remote schedule with potential to be fully remote.