Accounts Receivable and Collections Associate

Who we are:

Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.

What we offer:

Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.

What you’ll do:

The Accounts Receivable & Collections Associate will be an important member of the Accounting & Finance team, responsible for maintaining customer accounts within the ERP database, distributing customer invoicing and helping the company collect all outstanding Accounts Receivable invoices, including overdue payments, from customers. This role will support departmental initiatives focused on process improvements and gaining efficiency, while maintaining a constant focus on supporting the growing customer base.

Essential Functions & Responsibilities:

• Communicate directly with customers to send outstanding invoices, credit memos, account statements and collection notices.
• Actively contact customer accounts with the goal of timely collection of Accounts Receivables to minimize delinquent balances and reduce Days Sales Outstanding (DSO).
• Interact directly with customers to identify root causes of problems impacting payment of invoices, and work with internal stakeholders to resolve those problems in a timely manner.
• Work with supervisor/team members to decide on best course of action to resolve customer payment issues and drive collection of past due balances, while maintaining professional demeanor in all customer and internal communications.
• Maintain records of customer interactions within ERP system to track progress on collection efforts and for future reference in credit decisions.
• Update ERP database with customer information changes, including but not limited to contacts, addresses, credit term revisions, tax information, etc.
• Assist in the preparation of account reconciliations and internal reporting for month-end closing process.
• Identify areas for continuous improvements in departmental functions; assist in the implementation of process improvements.
• Cross train on other Finance department functions and assist on miscellaneous projects as assigned.