Accounts Receivable Associate

Spectrum Marketing Companies is seeking an Accounts Receivable Associate to join our collaborative Accounting team. This customer-facing role supports payment processing, collections, and customer account service while working closely with Sales and Client Success to keep payments and customer orders on track.

Key Responsibilities

• Process customer payments and administer our customer payment portal, including customer onboarding and support.
• Monitor outstanding balances, assist with collections, and resolve payment and account questions.
• Coordinate payment and postage requirements for scheduled mail jobs to support timely order release.
• Provide account information and reporting to customers, internal teams, and management.
• Cross-train to support billing, credit, and other accounting functions as needed.

Qualifications

• Experience in Accounts Receivable, accounting, collections, payment processing, or a related customer-facing financial role strongly preferred.
• Ability to learn multiple business systems. NetSuite, Versapay, or Avanti experience is a big plus; training on Versapay and Avanti will be required.
• Proficiency in Microsoft Office, particularly Excel and Outlook, and experience using an ERP or accounting system.
• Strong communication and customer service skills, including confidence and tact handling payment-related conversations by phone and email.
• Excellent organization, attention to detail, and follow-through, with the ability to manage multiple priorities independently and collaboratively.
• An associate’s degree in Accounting, Business, or a related field is preferred but not required with relevant experience. Accounting or bookkeeping coursework is a plus.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Fine motor skills for keyboarding and handling documentation.
• Ability to occasionally lift up to 15 pounds.

Benefits

Spectrum Marketing Companies offers a comprehensive benefits package including health, dental, vision, life and disability insurance, and a 401(k) plan.

We are looking for someone who enjoys working with people, communicates well, takes pride in keeping things organized, and wants to become an important part of a collaborative Accounting team.

Spectrum Marketing Companies is an Equal Employment Opportunity employer.