Accounts Receivable & Billing Specialist

About the Role

We are seeking an Accounts Receivable & Billing Specialist to support accurate customer invoicing, maintain accounts receivable records, assist with collections, and reconcile customer balances. In this full-time Finance / Accounting role, you will review sales orders, contracts, pricing, and supporting documentation; resolve billing and payment discrepancies; and collaborate across departments to support accurate balances and healthy cash flow.

What You’ll Do

Billing and Invoicing

· Create and issue accurate customer invoices in a timely manner.

· Verify sales orders, contracts, pricing, billing terms, and supporting documentation before invoice release.

· Manage recurring billing schedules and maintain organized billing records.

· Prepare Time & Material billings, AIA billings, and invoices using customer-required forms.

· Identify and resolve incomplete documentation, pricing discrepancies, and other billing issues.

Accounts Receivable and Collections

· Research unapplied or misapplied payments and maintain accurate payment records.

· Reconcile accounts receivable records and customer balances, investigating and resolving discrepancies.

· Monitor aging reports and overdue accounts; follow up consistently on past-due invoices.

· Arrange payment plans when appropriate and document collection activity and customer commitments.

· Investigate billing disputes and work toward timely, constructive resolution while maintaining positive customer relationships.

Reporting and Analysis

· Prepare and review accounts receivable reports, including aging balances and collection activity.

· Monitor collection rates, recurring issues, and significant account changes.

· Provide management with accurate, timely information regarding cash flow, outstanding balances, and receivables trends.

Cross-Functional Support and Compliance

· Partner with sales, finance, and customer service teams to resolve account and billing discrepancies.

· Maintain complete and accurate records in accordance with established procedures and applicable accounting standards.

· Support month-end and year-end close activities related to billing and accounts receivable.

· Communicate clearly and professionally with customers and internal stakeholders.

What You’ll Bring

· High school diploma or equivalent required; associate degree in accounting, finance, business, or a related field preferred.

· Previous experience in billing, accounts receivable, collections, or a related accounting function preferred.

· Working knowledge of invoicing, payment application, account reconciliation, and aging reports.

· Experience with Time & Material and AIA billing is preferred.

· Proficiency with Microsoft Excel and accounting or enterprise resource planning systems.

Skills for Success

· Strong attention to detail, accuracy, and follow-through.

· Effective organization and time-management skills with the ability to manage recurring deadlines.

· Professional written and verbal communication skills.

· Sound judgment, problem-solving ability, and a customer-focused approach.

· Ability to handle confidential financial information responsibly and collaborate across functions.

Work Environment

You will regularly use a computer and standard office systems, work with detailed financial information, and manage multiple priorities and recurring deadlines. Responsibilities may evolve with business needs.

Position Details

Location: Kingsport, TN

Work arrangement: On-site

We offer our employees:

Medical, Dental

Vision

STD

LTD

Group Life

Accidental Death and Dismemberment

Voluntary Life

401k plan with Co. match.

Supplemental options: Accident plan, Critical Illness plan, Whole life insurance, FSA.

Physical Profile Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job’s functions are sedentary but may require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 20 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. This role routinely uses standard office equipment such as computers/printers/scanners/fax machines, phones, filing cabinets, etc. Employees must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver’s license and have the ability to travel to various locations at times for various reasons.

T E C Industrial is a Drug-Free, E-Verify, Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.