Accounts Receivable/Insurance Billing Specialist
Posted
- Post services rendered by providers to client accounts daily.
- Verify the accuracy of services and make corrections as needed.
- Adjust client financial set-up as necessary and update accounts accordingly.
- Maintain organized and secure electronic and paper client information.
- Assist with insurance and EAP pre-authorizations.
- Prepare and review monthly client statements for accuracy; correct errors before mailing by the 5th working day of the month.
- Consult with clients by phone and in person regarding their accounts.
- Prepare monthly, quarterly, and semi-annual reports as required by the Revenue Cycle Management Supervisor, Director of Finance, Executive Director, and SCS Board of Directors.
- Prepare monthly collection accounts and submit them to the board-approved contracted collection agency.
- Analyze client accounts and increases in receivables; provide immediate corrective action to ensure prompt financial reimbursement.
- Re-bill third-party charges when unpaid after 90 days.
- Ensure billing information is accurate when uploading to the state reporting BHMS system.
- Maintain accurate records of client EBT card activity and benefits.
- Assist in the preparation and timely mailing of client statements.
- Perform other duties as assigned.
- Excellent verbal and written communication skills.
- Strong time management and organizational skills.
- Ability to take accountability for actions.
- Ability to resolve conflicts with manager, supervisor, and staff to promote a healthy working relationship.
- Respectful and professional when working with diverse backgrounds.
- Maintain a valid driver’s license and a safe driving record.
- Adhere to all regulatory standards and internal policies, including but not limited to CARF, HIPAA, agency compliance protocols, and SCS policies and procedures.
- Comply with all financial reporting standards (GASB and GAAP) to ensure integrity, transparency, and accountability in fiscal matters.
Education and Experience:
- High school diploma or GED required.
- At least one year of customer service experience required.