Accounts Receivable Manager

EMPLOYER: Northland Properties Corporation (NPC)LOCATION: Support Centre, Vancouver, BCEMPLOYMENT TYPE: Full TimeCOMPENSATION RANGE: $85,000 - 110,000 BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks
The Role
Northland Properties is seeking an experienced and results-driven Accounts Receivable Manager to lead our Accounts Receivable function and strengthen the processes, controls, and reporting that support effective cash collection and financial management across the organization.
Reporting within the Finance team, this role is responsible for overseeing daily AR operations, leading and developing the team, monitoring collections performance, and collaborating with stakeholders to resolve issues and drive continuous improvement.
The ideal candidate is a hands-on finance leader with strong technical accounting knowledge, proven people management experience, and a passion for operational excellence. They will be comfortable balancing detailed financial analysis with strategic decision-making while maintaining strong
relationships across our diverse portfolio of brands operating in Canada, the US, the UK, and Ireland.

Key Responsibilities
Accounts Receivable Operations

Oversee end-to-end accounts receivable and collections processes, ensuring accuracy, efficiency, and compliance.

Manage billing, cash application, reconciliations, collections, credit balances, adjustments, and customer account resolutions.

Monitor AR aging, identify overdue and high-risk accounts, and establish effective collection and escalation strategies.

Collaborate with Operations, Sales, and Finance on payment terms, credit limits, account holds, and collection priorities.

Support month-end and year-end closing activities, including AR subledger-to-general-ledger reconciliations.

Maintain appropriate financial controls, documentation, and audit readiness.

Team Leadership

Lead, coach, and develop the Accounts Receivable team to achieve operational and performance objectives.

Establish clear responsibilities, service standards, and accountability.

Promote cross-training, knowledge sharing, and professional development.

Foster a collaborative, solutions-oriented, and continuous-improvement culture.

Reporting & Financial Analysis

Develop and maintain reporting on receivables, aging, collections, disputes, unapplied cash, and key performance indicators.

Analyze collection trends, identify risks, and recommend actionable improvements.

Establish performance targets and monitor results to ensure collection objectives are achieved.

Provide Finance and operational leaders with timely insights into outstanding balances and collection performance.

Process Improvement & Automation

Identify opportunities to improve AR efficiency, accuracy, internal controls, and customer service.

Standardize AR procedures and reporting across multiple business units.

Partner with Finance and other departments to simplify and automate manual processes.

Support ERP enhancements, system testing, implementations, and process documentation.

Leverage technology and financial data to improve reporting quality and operational visibility.

Business Partnership

Build effective working relationships with Sales, Operations, Accounting, Treasury, and other stakeholders.

Collaborate with internal teams to resolve billing disputes and complex collection matters.

Provide guidance on AR policies, procedures, and customer account issues.

Maintain positive customer relationships while supporting collection targets and financial objectives.

What You Bring

8+ years of progressive accounting, accounts receivable, credit, or collections experience, including experience leading and managing a team of Account Receivable Specialists in a high-volume environment.

Experience working within a multi-entity, multi-business, or geographically diverse organization.

Post-secondary education in Accounting, Finance, Business Administration, or a related field.

Strong understanding of AR operations, collections, reconciliations, internal controls, and period-end accounting.

Demonstrated experience managing receivables portfolios and prioritizing collections based on aging, value, and risk.

Advanced Microsoft Excel skills and proficiency with ERP or financial management systems.

Strong analytical, organizational, and problem-solving abilities.

Excellent communication skills and experience collaborating with cross-functional teams.

Proven ability to lead process improvements, implement change, and develop team performance.

High attention to detail with a strong understanding of broader financial and business objectives.

Nice to Have

Experience with Microsoft Dynamics 365 or a comparable enterprise ERP system.

Familiarity with Power BI or other business intelligence and reporting tools.

Experience supporting process automation, system enhancements, or digital transformation initiatives.

Background in hospitality, real estate, property management, or other high-volume transactional environments.

What Success Looks Like

Accurate, reconciled, and well-managed receivables across the organization.

Effective collections management with timely identification and resolution of overdue balances.

Reliable month-end processes and strong financial controls.

Clear, actionable AR reporting that supports business decisions.

A high-performing team with defined responsibilities and opportunities for growth.

Standardized, efficient processes supported by continuous improvement and automation.

Strong working relationships with internal stakeholders and customers.