Accounts Receivable

Orthopedic Accounts Receivable / Collections Specialist

• The Billing / Collections Representative provides telephone customer service in a high-volume environment by responding to patient billing questions as well as working payor denials and collections on patient accounts.
• Interpretation of Explanation of Benefits (EOB); responding to billing questions or requests for information
• Collecting patient balances
• Working denials from insurance companies and managing the Physician’s Accounts Receivables by handling patient and insurance account follow-up,
• Providing related telephone customer service to patients and insurance carriers with a high volume of incoming and outgoing telephone calls.
• Responding to questions about an insurance company Explanation Of Benefits (EOB) - responding to requests for information, handling patient and insurance account follow-up, grievance process if payment is denied or is less than the amount billed.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance