Accounts Receivable Representative

Job Summary: The Account Receivable Representative is responsible for assisting the Finance Manager and Accounts Receivable Specialist in the streamlining of standard operating procedures and processes, resolution of reconciliation and process issues with large, complicated accounts, safeguarding the cash and accounts receivable assets of the Company, and assisting the Finance Manager in special projects as assigned.
Essential Functions:

• Escalation contact for collection calls made by Accounts Receivable Specialist.
• Discontinued account processing.
• Provide ongoing documentation of department responsibilities and train team as needed.
• Coordinate cash application investigations.
• Perform large or complex account reconciliations as directed by supervisor.
• Process and post cash payments during critical times (i.e. period ends).
• Review, process, and track credits.
• Process account holds both temporary and for discontinued customers includes maintaining holds using the Service Hold Report – Weekly Report.
• Perform one-time billing as instructed.
• Update daily metrics.
• Bank reconciliation (ACH, checks, & credit cards)
• Linking accounts, statement modifications, address updated, general account maintenance, email billing setup, Nixon Connect
• Short payment report – adjustments, general account clean up
• Tax exemption – obtaining certificate, identifying adjustment, working with customer on payment
• Monthly reports – Loss/Gain Business, AR Aging, Over 60 calculation, etc.
• Statement generation and mailing
• All other duties as assigned.