Accounts Receivable Specialist

NOTE: This position is a hybrid role, based out of our Denver CO office. Remote work will occasionally be authorized

Who Is Accuserve:

Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.

Position Summary:

The Accounts Receivable Specialist is responsible for managing and reconciling accounts receivable (AR), ensuring timely payment processing, and supporting customer account inquiries. This role involves handling all accounts receivable functions, such as cash applications, contacting customers with outstanding balances, managing billing inquiries, and coordinating with cross-functional teams to resolve account discrepancies.

Key Responsibilities:

• Accurately process daily cash applications
• Financial data entry related to insurance estimates
• Follow up on aged balances, communicating with customers to resolve billing discrepancies
• Collaborate with cross-functional teams to resolve invoice disputes and drive solutions
• Maintain confidentiality with sensitive financial information
• Support internal and external audits as needed
• Report AR issues to management and suggest potential solutions
• Ensure compliance with company policies and procedures
• Take on additional responsibilities as assigned