Accounts Receivable Specialist (Hybrid Sarasota)
Posted Updated 26
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Description
Accounts Receivable Specialist
About Sangoma
Sangoma is an established communications technology company providing a comprehensive portfolio of business communications solutions, including Unified Communications (UCaaS), Contact Center (CCaaS), SIP Trunking, and cloud-based services. We help businesses stay connected through reliable, innovative communication technologies.
We are looking for a detail-oriented and organized Accounts Receivable Specialist to join our Finance & Accounting team. This individual will support the company's accounts receivable operations, ensuring accurate customer billing, timely payment processing, account reconciliation, and effective resolution of billing discrepancies.
The ideal candidate is analytical, comfortable working with financial data, and able to manage multiple priorities in a fast-paced environment.
Responsibilities
- Prepare, review, and process accurate and timely customer invoices in accordance with established billing procedures.
- Manage customer accounts receivable activities, including payment tracking, account maintenance, and follow-up on outstanding balances.
- Apply customer payments accurately and reconcile payments against outstanding invoices.
- Monitor accounts receivable aging reports and assist with collection efforts to support timely payment.
- Research and resolve customer billing inquiries, payment discrepancies, and account disputes.
- Prepare account adjustments, credit memos, and billing corrections as needed.
- Perform monthly customer account reconciliations and assist with month-end closing activities.
- Identify billing discrepancies, investigate root causes, and recommend process improvements.
- Collaborate with internal departments, including Sales, Customer Support, and Finance, to resolve billing and account-related issues.
- Maintain accurate customer account records and supporting documentation.
- Assist with improving billing procedures, reporting, and accounts receivable processes.
Requirements
Requirements
- Minimum of 2 years of experience in accounts receivable, billing, or a related accounting/finance role.
- Experience working with financial systems or ERP platforms such as Microsoft Dynamics GP (Great Plains), Sage, NetSuite, or similar applications.
- Strong Microsoft Excel skills, including the ability to work with spreadsheets, analyze financial data, and perform reconciliations.
- Understanding of accounts receivable processes, invoicing, payment application, and account reconciliation.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Ability to manage multiple priorities, meet deadlines, and work independently in a team environment.
- Strong organizational skills and a commitment to accuracy.
Preferred Qualifications
- Experience working in a technology, telecommunications, SaaS, or recurring-revenue business.
- Familiarity with recurring billing processes and customer account management.
- Experience with accounts receivable aging reports and collections support.
- Experience supporting month-end financial close activities.
Benefits
What We Offer
- Comprehensive benefits, including medical, dental, vision, and short- and long-term disability coverage, effective after a short waiting period.
- 401(k) matching program with a 100% match on the first 4% contributed.
- Employee Stock Purchase Plan eligibility after one year of service.
- Flexible Time Off and company holidays.
- An entrepreneurial work environment with opportunities for professional growth.
Compensation: $20–$25 per hour, commensurate with experience, qualifications, and location.
Additional Information
Candidates must be legally authorized to work in the United States on a full-time basis for any employer.
Sangoma is an Equal Opportunity Employer and considers all qualified applicants without regard to protected characteristics, including protected veteran status and individuals with disabilities.
No agencies or third-party resumes, please.
Skills
As published by workable · 28 questions · 5 written answers
Basics
First name, Last name, Email, Phone, Address, Photo, Resume, Experience, Education, Cover letter
Short answers (7)
- Preferred Name optional
- Mailing Address:
- Desired Salary Expectations?
- If yes, please supply employee's name optional
- If "Employee Referral" please give employee name: optional
- Available Start Date: optional
- Are you legally authorized to work in the United States on a full-time basis for any employer?
Pick from a list (16)
- Work Authorization
- Will you now or in the future require sponsorship for employment VISA status?
- Are you 18 years of age or older?
- Have you ever worked for Sangoma and/or any of Sangoma's acquired companies?
- Are you related to any person currently employed at this company?
- Acceptance of Terms & Applicant Certification You may use tools to help organize or present your experience; however, all information submitted during the hiring process must accurately reflect your own experience, qualifications, accomplishments, and contributions. By applying, you certify that the information you provide is truthful, complete, and accurate. You authorize Sangoma to verify information provided during the hiring process, including employment history, education, credentials, and professional references, where permitted by applicable law. You understand that Sangoma may ask you to discuss your experience in detail and may conduct reference checks or other pre-employment verification. I understand that providing false, misleading, incomplete, or inaccurate information may result in disqualification, withdrawal of an offer, or termination of employment. By submitting this application, I acknowledge and agree to these terms.
- Privacy Policy Acknowledgement: By checking this box, you acknowledge and consent to terms of the privacy policy which applies to the applicant tracking service being offered by Workable on behalf of Sangoma. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. I have read and agree to this statement:
- Do you have at least 2 years of professional experience in Accounts Receivable, billing, or a related accounting/finance role?
- Do you have hands-on experience processing customer invoices and managing accounts receivable activities?
- Do you have experience applying customer payments and reconciling customer accounts?
- Do you have professional experience using Microsoft Excel to manage, analyze, or reconcile financial data?
- Have you worked with an accounting or ERP system such as Microsoft Dynamics GP (Great Plains), Sage, NetSuite, or a comparable platform?
- Are you able to work a hybrid schedule in Sarasota, Florida?
- Which of the following accounts receivable activities have you performed? (Select all that apply.)
- What is your level of Microsoft Excel experience?
- The budgeted salary range for this position is $20 to 25 an hour. Are you comfortable with this salary range?
Written answers (5)
- LinkedIn optional
- If Yes to working at Sangoma or previous acquired companies, please give dates of employment and position: optional
- How did you hear about Sangoma?
- Please write a brief paragraph explaining why you would like to work for Sangoma, and/or how you feel you could best contribute to our success: optional
- Which accounting or ERP systems have you used professionally?