Accounts Receivable Specialist
Accounts Receivable Specialist - Lorenz Clinic | Victoria, MN (In-Person) | $21-24/hr
The Role
The Accounts Receivable Specialist ensures that the financial systems supporting our clinical work are accurate, ethical, and well-managed. You'll oversee insurance processing, patient billing, and payer relationships across hundreds of active accounts — working closely with our Revenue Cycle Manager and clinical staff.
When this role is done well, families access care without unnecessary friction. Clinicians focus on the work they were trained to do. The organization remains stable and continues to grow. That connection between operational precision and clinical mission is real here — not aspirational language on a website.
This position may be available full-time or part-time, with potential for flexible scheduling arrangements, depending on the role's needs and the successful candidate's availability.
What You'll Do
- Verify insurance benefits and eligibility for new and existing patients; communicate findings to the responsible clinician
- Process credit card payments for copays and patient responsibility balances
- Work with patients on past-due accounts to establish payment plans
- Investigate and resolve denied claims through to successful reimbursement
- Coordinate with clinicians to obtain insurance authorizations
- Submit claims accurately and on schedule
- Complete and follow up on EAP billing forms and invoices
- Correspond with clients, insurers, and billing stakeholders via phone, email, and patient portal
- Review provider billing entries for accuracy
- Monitor and reduce aging receivables and average days outstanding
- Respond to payer inquiries in a timely, organized manner
- Log and accurately attribute insurance and patient receipts
- Collaborate with the billing supervisor to identify and improve workflows
- Maintain current knowledge of evolving billing regulations
- Participate in scheduled trainings and team meetings