Accounts Receivable Specialist
Posted Updated
Passionate, driven people dedicated to making a difference in healthcare.
SpecialtyCare continues to grow and we’d like you to grow with us. We are the industry leader in intraoperative neuromonitoring (IONM) services in the US—monitoring over 60,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 1,700 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients.
Job Summary\:
The Medical Insurance Collector plays a key role in professionally and courteously provide account follow-up through telephone calls, mail, email and other methods of communication. In this role, the Medical Insurance Collector must have an organized plan for timely and dependable collections of assigned patient accounts. You will
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Adhere to all HIPAA regulations; maintains strict confidentiality.
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Keep accurate and detailed records of all written and verbal communications and document patient account thoroughly with action performed.
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Research non-payment or under payment of all charges and determine appropriate resolution.
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Process correspondence received through daily mail in a timely manner.
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Identify accounts for write offs and prepare adjustment form, and forward to director of reimbursement for authorization.
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Successfully resolve patient and insurance inquiries from phone calls, correspondence or electronic communication. Required to be part of the call rotation.
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Process Zirmed and Trizetto rejections and EOB documents daily.
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Prepare and send appeal as needed.
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Utilize all system tools\: document manager/collection manager and others deemed appropriate by management.