Accounts Receivable Specialist

GENERAL FUNCTIONS:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the Association Director of Business Operations, and in accordance with Association policies, the Accounts Receivable Specialist is part of a team that is responsible for managing third-party billing and claims processes, including maintaining relationships with external agencies, submitting and tracking claims, receipting and processing payments, and managing returned or declined payments. This role also oversees the review and processing of financial assistance applications and ensures accurate and timely handling of billing-related documentation and communications all while maintaining excellent customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Manage all third-party payor relationships, including billing agencies, processing payments, and submitting claims for services.
2. Process all new and renewing financial assistance applications for the YMCA of Greater Waukesha County.
3. Know and follow established membership policies and procedures and program registration procedures, including the financial assistance program and applications.
4. Reviews and follow ups on returned checks and bank drafts.
5. Serves as a backup person for the Auditor – Member Services and Registrar positions.
6. Perform other duties as assigned.