ACH/ EFT Clerk

Position Summary:

Processes daily ACH and Share Draft activity, evaluate return activity and monitor WHOA account usage and activity.

Duties/Responsibilities:

• Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.
• Administer daily Fedline Advantage processes; upload/download daily ACH items received and originated.
• Administer Vizo processes; upload/download daily share draft files, view images for exception items or by member request.
• Process all daily batch control jobs in the core processing system related to ACH / share drafts. Process exceptions to these jobs systematically or manually.
• Review daily deceased/DNE reports and process maintenance on deceased account records.
• Monitor WHOA program; review daily reports, review and monitor member accounts for WHOA, NSF and charge off activity.
• Maintain cashier check registers, including unpresented cashier check report.
• Answer inquiries pertaining to ACH/ drafts / WHOA program and cashier checks.
• Process stop payments, voids and unauthorized transactions for ACH, drafts, and cashier checks.
• Process/verify wire/remittance transfer transactions through Fed-Line and Zephyr including OFAC searches.
• Assist with member inquiries with online Bill Payment transactions and exceptions.
• Maintain and monitor subsidiary ledgers. Research and correct any general ledger out of balance conditions.
• Maintain member ACH origination database.
• Maintain records retention requirements for ACH and drafts.
• Maintain adequate postage for daily operations.
• Complete applicable month end procedures.
• Assist other accounting team members as directed.
• Participate in various ACH education sessions annually. Review and report on all ACH rule changes. Maintain current and update applicable rule books annually.
• Other duties as assigned.
  

Essential Functions:

• Lifting of up to 20 pounds, twisting and kneeling are frequently required
• Extended sitting up to 95% of the time
• Continuous sound perception/discrimination and verbal speech ability.
• Frequent exposure to dust and poor ventilation.
• Intermediate mathematical skills (calculations/concepts involving decimal and percentages).
• Ability to use a computer and adding machine, perform minor math calculations and general account reconciliations.
• Knowledge of basic accounting principles. Knowledge of credit union data processing system and credit union cash management policies and procedures.
• Knowledge of Microsoft Office programs.
• Excellent oral and written communication skills.
• Problem solving skills.
• Occasional travel required.
• Must be bondable.