ACT Clinical Manager

MBI Health Services, LLC is seeking a passionate and experienced Licensed Clinical Manager to support our Assertive Community Treatment (ACT) Team at our Taylor Street location.

This role is ideal for a strong clinical leader who is committed to onsite engagement, staff development, and high-quality, community-based mental health services. The Clinical Manager provides clinical oversight, supervision, and evaluation while supporting program operations, compliance, and team performance within the ACT model.

The ACT Clinical Manager is responsible for supervision and evaluation of the ACT Clinical Support Specialist and a team of Recovery Support Specialists. Assists the ACT Director with developing, planning, and implementing strategies for program continuation and growth. Providing clinical training to staff and evaluating the content of clinical documentation. This position demands a positive and supportive attitude
toward the agency and its overall success. Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills.

Licensure Requirement:
Candidates must hold an active license in the District of Columbia as a Licensed Professional Counselor (LPC), Licensed Independent Clinical Social Worker (LICSW), or Registered Nurse (RN) in good standing.

Essential Duties and Responsibilities:

The statements below are intended to describe the general nature and scope of work being performed in this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Directs the day-to-day operations of the team, including scheduling staff work hours to ensure appropriate coverage for routine and on-call hours. Ensures there is face to face coverage for a 24/7 operation consistent with ACT philosophy.
• Leads the daily ACT organizational and clinical meetings; continuously evaluates the status of ACT consumers and does appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
• Initiates and maintains relationships with law enforcement and other human services agencies, and with community resources, such as landlords, employers, etc.
• Provides ACT interventions for consumers at least 50% of the time. Works with ACT team staff to help them assist consumers to reach their goals. Assists ACT team staff in dealing with consumer situations.
• Assigns new consumers to ACT Team members and reviews their intake information with team members. Ensures new consumers have an Individual Recovery Plan (IRP) and Individual Specific Service Plan (ISSP); ensures that IRPs are updated every 90 days or as needed; assess the quality of the IRPs. Ensure that they deal with the problems of the consumer and the progress notes are related to the goals.
• Ensure ACT team members document services consistent with ACT interventions outlined in Chapter 34 and that services are medically necessary.
• The ACT Team Leader will also function as the Active Qualified Practitioner responsible for approving progress notes, Individual Recovery Plans and Individual Specific Service Plans.
• Provides on-call duty for after hour staff access and for staff supervision and consultation. Help staff with crisis situations. Ensure that the ACT Team has coverage during scheduled and unscheduled working hours.
• Conducts and documents quality assurance audit activities and the use of program services. Reviews the clinical content of the records. Ensures that there is a recovery plan and goals; effective services have been delivered; re-hospitalizations have been entered; discharge planning, if needed, is completed.
• Review ACT Team member home pages weekly for due dates and ensure that all due dates are met. Ensure assignment updates are completed in Anasazi.
• Ensure ACT team members are trained in entitlements and that reapplications are submitted before termination. Ensure that Medicaid is applied for enrollment. Trains ACT team members on the impact of income on housing and employment. Oversees appeals of denial of benefits with SSI, SSDI, and VA.
• Responsible for clinical services for consumers in supported housing. Assesses service needs and arranges service provision. Schedules coverage and ensures that billings cover the costs.
• Develops and implements for RSS, with consumers, financial contracts for paying rent. Works with Accounting and Housing to ensure consumers pay rent on time and to collect receivables promptly.
• Supervises a team of Recovery Support Specialists (RSS) and a Care Coordinator (CC)
• Ensures that all RSSs meet a minimum of 25 SIDA (See, Intervene, Document, Approve) hours each week
• Implements ACT team staff orientation and training. Assesses staff training needs and make recommendations to Clinical Director and Quality Improvement Director for in-service training.
• Completing fifteen (15) billable hours weekly.
• Attend all company-required trainings
• Performs all other duties as assigned