ACT-Young Adult Community Support Specialist
Make a Meaningful Impact Every Day
Are you passionate about helping individuals overcome barriers, achieve stability, and thrive in their communities? Join East Bay Community Action Program's Behavioral Health team as a Community Treatment Specialist and become a vital part of a multidisciplinary care team dedicated to transforming lives. In this highly rewarding, community-based role, you'll provide hands-on support, advocacy, care coordination, and recovery-focused services for individuals navigating mental health and co-occurring substance use challenges.
If you're driven by compassion, collaboration, and a commitment to whole-person care, we'd love to hear from you.
Job Description
The Community Treatment Specialist serves as a key member of EBCAP's high-acuity behavioral health programs, including ACT I, ACT II, and ACT-YA. This role provides comprehensive wraparound support, case management, care coordination, and community-based services to young adults living with severe and persistent mental illness and co-occurring disorders.
Working within a Certified Community Behavioral Health Clinic (CCBHC) care model, you'll collaborate closely with medical, psychiatric, vocational, and recovery-focused providers to help clients build independence, improve wellness, and achieve their personal goals.
Schedule Requirements
Please Note: This position is primarily community-based and includes client transportation responsibilities, periodic weekend rotations, and limited holiday coverage to ensure continuity of care for the individuals we serve.
Schedule Requirements
Please Note: This position is primarily community-based and includes client transportation responsibilities, periodic weekend rotations, and limited holiday coverage to ensure continuity of care for the individuals we serve.
- Participation in a rotating weekend coverage schedule approximately every 4 to 6 weeks.
- Weekend coverage hours are 8:00 AM to 12:00 PM.
- Participation in holiday coverage is required, typically 2 to 4 holidays per year.
- Holiday coverage hours are 8:00 AM to 12:00 PM.
Care Coordination & Case Management
- Serve as the primary care coordinator for an assigned caseload.
- Develop and implement comprehensive care plans that support physical, behavioral, and social well-being.
- Coordinate medical, dental, specialty, and behavioral health appointments.
- Assist clients with transportation, scheduling, and treatment follow-through.
- Support medication adherence through education, reminders, pharmacy coordination, and motivational strategies.
- Collaborate with hospital staff and clinical providers to ensure smooth transitions following hospitalizations or higher levels of care.
- Promote health education, symptom management, and chronic disease management.
Community Support & Advocacy
- Advocate for clients across healthcare, educational, legal, housing, and social service systems.
- Build productive relationships with families, guardians, schools, landlords, healthcare providers, and community agencies.
- Participate in multidisciplinary treatment planning and care coordination meetings.
- Monitor client well-being and promptly communicate safety concerns or changes in functioning.
- Assist clients in accessing essential resources such as housing, benefits, transportation, food, and other supports that promote stability and independence.
Substance Use Recovery Support
- Assist clients in identifying triggers and developing relapse prevention strategies.
- Support recovery planning and strengthen natural and community support systems.
- Conduct urine toxicology screening and breathalyzer testing when required.
- Reinforce recovery education under the guidance of licensed substance use treatment professionals.
Vocational & Life Skills Support
- Assess educational and employment interests and connect clients with vocational resources.
- Support progress toward educational, employment, and independent living goals.
Organizational Engagement
- Maintain accurate documentation and compliance with regulatory and program standards.
- Participate in trainings, continuing education, committees, and quality improvement initiatives.
- Contribute to the ongoing growth and evolution of EBCAP's CCBHC service model.
We're looking for someone who brings:
- Exceptional interpersonal and relationship-building skills
- Strong advocacy and problem-solving abilities
- Effective verbal and written communication
- Active listening and motivational interviewing techniques
- De-escalation and crisis management capabilities
- Time management and organizational skills
- Ability to work independently in community settings
- Collaboration and teamwork within multidisciplinary environments
- Documentation and electronic health record proficiency
- Commitment to person-centered, recovery-oriented care
Required Qualifications
- Bachelor's degree in Social Work, Psychology, Human Services, or a related field
OR
- Associate degree with at least two years of direct experience in community-based behavioral health, case management, or a related field
OR
- Equivalent combination of education and relevant experience
Additionally, candidates must possess:
- Experience working with high-acuity behavioral health populations
- Ability to maintain professional boundaries and sound judgment in community settings
- Valid Rhode Island driver's license, reliable transportation, and proof of insurance
- Strong English written and verbal communication skills
Additional Requirement for ACT-YA Services
- One to two years of experience working with adolescents and young adults in community behavioral health, school, or residential settings
Preferred Qualifications
- Experience within Assertive Community Treatment (ACT) programs
- Experience in Integrated Health Home environments
- Bilingual proficiency in Spanish or Portuguese and English
- Familiarity with supported employment and vocational rehabilitation resources
- Knowledge of community-based recovery and rehabilitation models
EBCAP offers a comprehensive benefits package for eligible full-time employees, including:
- Medical, dental, and vision insurance
- Flexible spending accounts
- 403(b) retirement plan with employer match
- Employer-paid life insurance
- Generous paid time off
- Mileage reimbursement
- Tuition reimbursement
- Professional development opportunities
- Employee Assistance Program (EAP)
Build a Career That Makes a Difference
At EBCAP, you'll join a mission-driven organization committed to improving the health and well-being of individuals and communities. Every day presents an opportunity to empower others, strengthen recovery, and create lasting change. If you're ready to make a meaningful impact, we encourage you to apply.