Acting Central Control Supervisor

SUMMARY OF RESPONSIBILITIES:

The Acting Central Control Supervisor is responsible for overseeing the daily operation of the Operations Control Center (OCC), including all elements related thereto. The incumbent supervises and controls the activities of personnel performing service in the capacity of Controller and plans, directs and coordinates the activities of all personnel working within the OCC; possesses an extensive knowledge of rail or rapid transit system functions and regulations; as well as the rules, procedures and scheduling techniques that are required to maintain efficiency in a Central Control environment. This individual will also devise new and improved methods for handling rail service interruptions and system failure recovery techniques. The employee has extensive latitude for independent judgment and decision making within established guidelines set forth by the COO and the Superintendent of Transportation. Essential duties include, but are not limited to, the following:

• Plans, directs, coordinates and controls the activities and personnel working in the OCC.
• Disseminates operating information issued by the Superintendent of Transportation, or support staff, affecting system operations and insures all Train Controllers are conversant of the same.
• Insures the OCC staff maintains a thorough understanding of current instructions, including special instructions relative to system operations.
• Insures that appropriate wording is used in the preparing of Daily Operating Clearance and other operating documents that are issued from the OCC. Insures instructions are worded in a clear and concise manner to avoid confusion and/or misunderstanding(s).
• Acts as liaison with other internal MTS departments, coordinating with appropriate representatives of each department to affect responses to system operating problems, as warranted.
• Coordinate with representatives of other MTS departments to insure an appropriate level of communication exists, avoiding any adverse impact to system operations, LRV scheduled maintenance, Wayside system repairs, Security and Revenue Department operations.
• Updates the Central Control Operations Manual and associated instructional materials, as required, to provide training materials for new and existing personnel within the OCC.
• Coordinates with the Transportation Training Supervisor to ensure compatibility and continuity of training programs for Central Control staff with those for the Transportation Supervisor.
• Monitors performance of individual Controllers and provides direction, as deemed appropriate.
• Coordinates corrective action and assesses discipline under the direction of the Superintendent of Transportation.
• Assists qualified Controllers in providing instruction to Controller candidates in training.
• Furnishes progress reports of trainee(s) to the Superintendent of Transportation, Training Supervisor, or other staff as required.
• Supervises and controls the flow of communication from Central Control to Transportation Supervisors, passengers on trains and in stations, other MTS departments, and external agencies when necessary.
• Analyzes the efficiency of Central Control operating equipment and personnel. Submits recommendations to the Superintendent of Transportation for additional support equipment and personnel requirements.
• Participates in investigation of disruptions to train service, derailments, collisions, emergencies, passenger complaints and other unusual occurrences. Recommends corrective action as appropriate.
• Insures communication equipment interfaced with VHF two-way radios, Centralized Train Control (CTC), Supervisory Control and Data Acquisition (SCADA) including Traction Power Substations and Fire/Life/Safety components, and Station Electronic Message Board/Public Address systems in the OCC are working properly, and coordinates corrective actions, if any, with the appropriate contractor or MTS internal department.

MINIMUM QUALIFICATIONS:

Must be a current full-time Transportation Controller and able to work any shift as needed, including nights and weekends. Graduation from high school or possession of a high school equivalency certificate required, preferably with college training in transportation management or business administration. Incumbent must have been assigned oversight of the control center environment within the last 6 months. Possess and maintain a valid CA driver's license.

EVALUATION OF INTERNAL APPLICANTS:

Internal applicants will be evaluated based on qualifications and eligibility, which includes a review of personnel records related to attendance and disciplinary actions resulting from rule and policy violations. Eligible applicants will be interviewed and must pass all applicable examinations.

Application Deadline: September 23, 2026, by 5:00 p.m.

Premium: Additional $4.03 per hour while working in the role.*