ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

Amazon Web Services (AWS) Intelligence team seeks engineers focused on operational excellence to support and troubleshoot complex distributed systems. The role involves 24/7 operations, root-cause analysis, and automation to improve reliability and performance.

Candidates should have strong Linux/Networking skills and hold an active TS/SCI clearance. The position may require nights/weekends and involves collaboration across security-conscious government projects.

Troubleshoot and operate 24/7 systems in a large cloud environment. Perform root-cause analysis for incidents and outages. Identify and mitigate operational risks; implement fixes and automations. Coordinate escalation and communicate status to stakeholders. High school or equivalent diploma and/or certs (A+/CND/Network+/Security+) 1–3 years Linux/Unix admin (Ubuntu/CentOS/RedHat/Solaris) 1–3 years Networking (TCP/IP, DNS) 1–3 years Troubleshooting / IT support Current, active US Government TS/SCI clearance