Admin Assistant (Hotel Housekeeping)

Responsibilities:

• Assist in the assignment of housekeeping tasks and rooms to the housekeeping team

• Conduct maintenance checks on housekeeping equipment and machines

• Record and perform safekeeping of lost and found items

• Conduct inventory count on housekeeping supplies and equipment

• Coordinate and monitor follow-up on guest requests

• Handle guests' concerns and feedback

• Assist to monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health

• Report safety hazards and security threats in accordance with organisational guidelines

• Consolidate budget reports for the department

• Maintain housekeeping records and generate reports for the department

• Coordinate meetings for the department

Requirements:

• Minimum "O" level with related experience in Facilities Management / Cleaning industry

• Possess basic knowledge of housekeeping services, waste management or pest control

• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors

• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports

• 5 day work-week