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M&D Care

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Admin Assistant

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Full job description
We are seeking a highly organised individual to support the smooth running of our office at Specialist Service in Hirwaun. As our Admin Assistant, you will work closely with the Registered Manager and play a vital role in ensuring the smooth and efficient running of the service. Your support will help our team continue to provide high-quality care in a safe and welcoming environment.
Role and Responsibilities

  • Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments). • Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly. • Coordinate meetings, appraisals, events, and staff inductions. • Monitor office supplies and manage purchases within budget. • Take meeting notes and share action points. • Welcome visitors and arrange hospitality. • Organise Return to Work meetings and track staff actions. • Support onboarding and liaise with senior staff. • Manage incoming/outgoing mail and improve internal communication.

Experience
The ideal candidate will have strong communication skills and a professional, approachable manner. They will be self-motivated, enthusiastic, and committed to maintaining high standards in their work. Proficiency in relevant IT systems and software is essential, along with a high level of integrity and attention to detail. The ability to prioritise tasks effectively and work collaboratively within a team is key to success in this role.
M&D Care are an established family-oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout Southwest Wales for people with Learning Disability, Physical Disability and Mental Health needs.

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