Admin Assistant

Client and Front Desk Support

• Serve as the first point of contact for clients, parents, and external professionals via phone, email, and in-person enquiries
• Schedule, reschedule, and confirm appointments for psychologists and therapists
• Welcome clients to the clinic and assist with check-in procedures
• Respond to general enquiries regarding services, availability, and clinic policies

Administrative and Clinic Operations

• Maintain accurate client records and ensure documentation is properly filed in the clinic management system
• Assist with preparation of assessment materials, reports, and administrative documentation
• Manage intake forms, consent forms, and other client documentation
• Coordinate communication between clinicians, parents, teachers, and external providers when required

Billing and Financial Administration

• Process invoices, receipts, and payment collection
• Maintain billing records and support basic financial tracking
• Follow up on outstanding payments when necessary

Scheduling and Coordination

• Manage clinician calendars and appointment scheduling
• Coordinate assessment sessions, therapy sessions, and meetings
• Ensure rooms and materials are prepared for clinical sessions

General Office Support

• Maintain office supplies and therapy materials
• Ensure the clinic environment remains organised and welcoming
• Support general administrative tasks as required by the clinical team

Good command of English is very important.