Admin & Customer Service Executive

Job Description:

• Prepare and issue invoices and debit notes
• Prepare and process purchase orders (PO)
• Perform data entry and update invoicing records
• Answer incoming phone calls and handle customer enquiries
• Reply to WhatsApp messages and email enquiries
• Provide customer service and follow up with customers when required
• Handle general administrative and clerical duties
• Maintain proper filing and documentation
• Assist with other ad-hoc administrative tasks as assigned
  
  

Job Requirements

• Bachelor's Degree in Business Administration & Customer Services, or a related field.
• At least 2 years of relevant working experience.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Good command of English, both written and spoken.
• Comfortable handling phone calls, WhatsApp and emails.
• Able to multitask, prioritise tasks, and manage daily workload effectively.
• Good attention to detail and accuracy in data entry and invoicing
• Responsible, accountable, and able to work well as part of a team.
• Good attitude, willing to learn, and able to work independently.
• Working hours: 5.5 days per week
  Monday to Friday: 9:00 AM – 6:00 PM
  Saturday: 9:00 AM – 2:00 PM
  (Including 1-hour lunch break)