Admin & Customer Service Executive

Job Description:

• Assist in day-to-day office operations, including administrative and coordination duties, data entry, and record management.
• Handle and respond to enquiries from clients through phone calls, emails, and WhatsApp in a professional and timely manner.
• Make outbound calls to prospective clients based on company-provided leads and provide course or service information as needed.
• Maintain and regularly update the client information database to ensure accuracy and completeness.
• Prepare and follow up on quotations, invoices, and related documents for clients.
• Coordinate billing matters and ensure proper documentation of payments and transactions.
• Support customer engagement activities, ensuring positive relationships with both new and existing clients.
• Provide general administrative and operational support to the team, including other ad-hoc duties as assigned.

Requirements:

• Diploma / Degree in any related field are welcome to apply.
• Proficient in writing and verbal communication skills.
• Proficient in Microsoft Office tools and online collaboration tools.
• Self-motivated, independent and able to work in a dynamic environment.
• Can start work immediately and long-term commitment will be an added advantage.

Salary:

• Negotiable (progressive with commitment period)
• Performance and attendance bonus

Location:

• 5-minute walk from Jurong East MRT.

Interested applicants please email your Resume / CV to admin(at)sthua.com.sg