Admin & Customer Service Officer
Job Responsibilities
We are seeking a proactive and detail-oriented Temporary Officer to support administrative and customer service operations.
Key responsibilities include:
- Process Continuing Professional Education (CPE) claims, event applications, and provider accreditation applications
- Process ad hoc Practising Certificate (PC) applications
- Manage enquiries via email, phone calls, feedback management systems, and walk-in requests
- Follow up and coordinate with IT vendors on system-related matters
- Assist in testing and implementation activities for a new registration system
- Maintain accurate records and documentation
- Perform other administrative duties as assigned
Requirements
- Good communication and interpersonal skills
- Customer service-oriented and comfortable handling enquiries
- Proficient in Microsoft Office applications
- Meticulous, organized, and able to work independently
- Prior experience in administration, operations, customer service, or data processing will be advantageous
Ideal Candidates
Suitable for candidates with experience as:
- Administrative Assistant
- Administrative Executive
- Customer Service Officer
- Operations Executive
- Coordinator
- Data Processing Officer
- Frontline Service Officer
Next Step
- Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com or wa.me/85149149
- Only shortlisted candidates will be contacted
Ng Wei Jun
EA License No: 91C2918
Personnel Registration Number: R26160702