Admin & Digital Marketing Assistant (019-1237)

​​Looking for Philippines-based candidates

Job Role: Admin & Digital Marketing Assistant

Compensation range: $1,200 AUD - $1,500 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: They are a small Australian organisation focused on improving the wellbeing of animals, people and communities through research, education and advocacy. Their work involves developing knowledge, turning research into practical solutions, supporting communities and industry, and advocating for positive change. As a small organisation with a broad and varied workload, they are looking for someone who is comfortable working across different projects and systems, managing competing priorities and taking ownership of tasks from start to finish.

Role Overview: We are seeking a highly organised and digitally confident Admin & Digital Marketing Assistant to support the day-to-day operations of a small Australian organisation. Reporting to the Business Manager, this hybrid role combines digital marketing, CRM and fundraising implementation with business administration and operational support. The Business Manager will retain responsibility for strategy, priorities, campaign direction, key messaging and approvals, while the successful candidate will turn these into practical day-to-day execution. You’ll initially receive guidance while learning the organisation’s systems, with the expectation that you’ll progressively work independently, take ownership of tasks, troubleshoot issues and suggest practical improvements rather than needing step-by-step instructions.

Key Responsibilities:

Digital Marketing, CRM & Fundraising

• Manage and maintain CRM records, contact segments, tags, workflows and automated supporter journeys, ensuring accurate and consistent data.
• Implement approved email, newsletter and digital fundraising campaigns, including audience segmentation, donation pages, forms and supporter communications.
• Maintain and update website content, social media campaigns and digital assets using existing templates and approved content.
• Test campaigns, forms, links, automations and supporter journeys, troubleshoot issues and escalate complex technical matters when required.
• Work with the Business Manager and external marketing agency to implement new digital marketing systems and progressively take ownership of routine management.
• Identify opportunities to improve, streamline or automate repetitive marketing and CRM processes.

Business Administration & Operations

• Provide day-to-day administrative support, including managing routine enquiries, preparing documents, maintaining spreadsheets, trackers and electronic records.
• Coordinate meetings, schedules, follow-ups and general administrative activities across the organisation.
• Maintain organised filing and document management systems across relevant platforms, including Microsoft 365, SharePoint and Dropbox.
• Support donor and supporter administration, including enquiries, records, receipts and communication preferences.
• Assist with finance administration, including invoices, expenses, payment tracking, Xero records and reconciliation preparation.
• Support the Business Manager with special projects and changing organisational priorities, ensuring tasks are followed through to completion.

Governance, Projects & Organisational Support

• Assist with Board and governance administration, including meeting papers, minutes, action registers, records and compliance documentation.
• Maintain project workplans, trackers, deadlines and action items, ensuring records remain accurate and up to date.
• Assist with reports, presentations, research-related administration and other organisational documentation as required.
• Develop and maintain simple SOPs, checklists, templates and workflow documentation.
• Identify practical opportunities to improve processes, reduce manual work and make systems easier for the team to maintain.

Systems & Technology

• Utilise CRM and fundraising platforms to manage supporter records, campaigns and communications.
• Use Microsoft 365, Google Workspace and Xero for administration, documentation and finance support.
• Manage website, social media and creative content using platforms such as Framer, Canva and Meta Business Suite.
• Use communication and collaboration tools including Zoom, Microsoft Teams and relevant project/file management platforms.
• Leverage automation and AI tools, such as Zapier and ChatGPT, to streamline workflows and improve efficiency.

Requirements

• 2–4 years of relevant experience across digital marketing, CRM administration, email marketing, digital campaigns, fundraising and/or business administration, with genuine hands-on experience using digital systems.
• Strong digital confidence and self-directed learning ability, with the initiative to research, learn new tools, troubleshoot straightforward issues and build knowledge independently before escalating.
• Highly organised, accurate and detail-oriented, with the ability to manage competing priorities, follow workplans and procedures, and take ownership of tasks through to completion.
• Strong problem-solving and process improvement mindset, with the ability to identify errors, investigate issues, suggest practical improvements and recognise when matters need to be escalated.
• Confident working across CRM databases, spreadsheets, structured data and multiple digital platforms, with experience in CRM workflows, segmentation, email marketing, digital fundraising, website/CMS or automation highly regarded.
• Strong written communication and professional English, with a professional and discreet approach to handling donor, financial and organisational information.
• Experience with Canva, Meta Business Suite, Zapier, Xero or similar tools, and exposure to not-for-profit, fundraising, governance or purpose-driven environments, would be advantageous.
• Genuine interest in animal welfare, research or purpose-driven work, with an appreciation for the organisation's mission and audiences.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)