Admin Executive

Job Profile

The purpose of this role is to support clients by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.

Job Description

• Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/Service Level Agreement (SLA) opportunities.

• Maintain product, system, and process knowledge.

• Ensure compliance with Insurer’s policies, procedures, and relevant legislation.

• Resolve escalated complaints promptly.

• Establish and maintain a good working relationship with clients.

• Monitor pending items from clients for existing policies, following required processes and guidelines.

• Assist with new submission reviews until completed to minimise risk and contribute to business growth.

• Track new and pending claims status by liaising with the Insurers.

Work Location: West

VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R25158895 (Neo Hui Xin Wendy)