Admin-Office-Receptionist-330650
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Description
CAMS, HOA management company is seeking a part-time on-site Front Desk staff to work at a largescale community in Durham, NC.
HOURS OFFERED: 20-24 hours per week anticipated. Weekend shifts- anytime between 7am-9pm with Morning, Afternoon and Evening shifts that average 4-5 hours. Weekday shifts- evenings only from 5pm-9pm.
Shift preference and availability will be discussed during the interview stages.
POSITION SUMMARY: Staff greeting desk, ensuring that all visitors are greeted and handled in a professional manner. Greet residents and assist with membership matters including event and activities registration, and guest registration.
AMENITY CENTER DUTIES:
- Open or close the amenity center as the shift requires.
- In accordance with board-approved policies, administer membership programs including but not limited to, membership directory forms, guest passes, age qualification forms, lease information from owners renting property and owner contact information.
- Assist with room set up and taken down for scheduled uses.
- Periodically walks the facility to identify guests who have not checked in and assist members and guests as needed.
- Enforce board-approved rules and regulations for use of the amenity center.
- Log in/out and distribute activity equipment and keys. Ensure that equipment and keys are returned in good condition.
- Register residents for events and activities. Collects payment at time of registration and provide receipts.
- Create name tags for all new residents meeting eligibility criteria and enters information in membership database. Assist with maintenance of access control software programs.
- Answer phones, greet visitors and provide information.
- Report any accidents, unsafe conditions, or problems to the appropriate staff member.
- Assist with room reservations and rentals, ensuring that all necessary arrangements for payment, set up and take down have been made.
- Other department related duties as assigned by the Manager or other team members.
ADMINISTRATIVE DUTIES:
- Maintain and update homeowner addresses in Vantaca as necessary
- Track closings of units.
- Maintain office equipment inventory to include serial numbers of all equip., etc.
- Alert appropriate team members immediately on any issues of concern
- Maintain electronic files; homeowner, vendor, etc.
- Respond to inquiries from homeowners, residents, vendors and any other person having business with the community.
- Coordinate with Facilities Manager on issues regarding maintenance requests.
- Refer inquiries to appropriate resources.
- Performs other duties as assigned.