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EXCELTECH COMPUTERS PTE. LTD.

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Admin/Receptionist-School

Posted Updated
Discussion
  1. Manage front desk duties with a customer service mindset in a busy primary/secondary school environment.
  2. Handle high-volume calls, visitors and enquiries; take messages, provide information and maintain phone logs.
  3. Relay parents’ feedback and messages to teachers, and attend to queries from parents, students, vendors and staff.
  4. Provide first-level assistance to sick or injured students and immediately escalate cases requiring further attention.
  5. Support students who vomit or soil their clothes, and assist with lost-and-found matters and other needs.
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