Admin Services Head - Insurance Payment (w/Accounting experience)

<p style="line-height:1.2;"><b><span style="font-size:14px;font-family:Roboto;">About the Role</span></b></p><p style="line-height:1.2;"><span style="font-size:14px;font-family:Roboto;">The </span><b><span style="font-size:14px;font-family:Roboto;">Admin Services Head</span></b><span style="font-size:14px;font-family:Roboto;"> will lead and manage the Administration Unit responsible for insurance-related payment processing, remittances, and administrative controls. Ensures accurate, timely, and compliant execution of premium payments, remittances, and related documentation while supporting internal and external stakeholders.<br /><br /></span></p><p style="line-height:1.2;"><b><span style="font-size:14px;font-family:Roboto;">How you'll contribute</span></b></p><ul><li style="line-height:1.2;"><span style="text-align:justify;text-indent:-0.25in;font-family:Roboto;font-size:14px;">Supervise, coach, and evaluate the performance of administrative and payments staff</span></li><li style="line-height:1.2;"><span style="font-size:14px;line-height:normal;font-family:Roboto;"> </span><span style="text-align:justify;text-indent:-0.25in;font-family:Roboto;font-size:14px;">Foster a culture of accountability, accuracy, and customer service within the unit</span></li><li style="line-height:1.2;"><span style="text-align:justify;text-indent:-0.25in;font-family:Roboto;font-size:14px;">Conduct monthly reconciliation reviews with insurers to assess service levels and drive improvements and lead monthly and quarterly report reviews to internal team to identify variances and track resolution status</span></li><li style="line-height:1.2;"><span style="font-size:14px;font-family:Roboto;">Serve as point of escalation for payment-related inquiries and coordinate closely from various business units and insurance companies</span></li><li style="line-height:1.2;"><span style="font-size:14px;font-family:Roboto;">Review and validate insurance billing, premium computations, and remittance schedules for accuracy and completeness </span></li><li style="line-height:1.2;"><span style="text-align:justify;text-indent:-0.25in;font-family:Roboto;font-size:14px;">Ensure compliance with internal controls, and regulatory requirements related to payments</span></li><li style="line-height:1.2;"><span style="font-size:14px;font-family:Roboto;">Ensure timely processing of payments in accordance with agreed turnaround times (TATs) and contractual obligations</span></li><li style="line-height:1.2;"><span style="font-size:14px;font-family:Roboto;">Analyze payment workflows and identify process gaps, risks, or inefficiencies; recommend corrective actions</span></li><li style="line-height:1.2;"><p class="MsoHeader" style="text-align:justify;line-height:1.2;"><span style="font-size:9pt;"><span style="font-size:14px;font-family:Roboto;">Performs other related tasks which may be assigned from time to time</span></span></p><p class="MsoHeader" style="text-align:justify;line-height:1.2;"></p><p></p><p></p></li></ul><div><b>What we're looking for</b></div><ul><li>Bachelor's degree in Business Administration, Management, Finance, Accountancy, Economics, Banking, or related fields</li><li><b>At least 3-4 years of relevant experience in the insurance industry and accounting (Accounts Payable, Cash Management, Billing, or other related field)</b></li><li>Knowledgeable in insurance administration, payments, and remittance processes</li><li>Strong attention to detail and accuracy in financial documentation</li><li>Effective coordination and communication skills</li><li>Customer-oriented, process-driven, and able to manage multiple priorities</li><li>Strong leadership and team management capabilities</li></ul><p class="MsoNormal"><b><span style="font-family:Roboto;">About Security Bank</span></b></p><p><b></b></p><b></b><p class="MsoNormal"><span style="font-family:Roboto;">Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.</span></p><p></p><p class="MsoNormal"><span style="font-family:Roboto;">We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.</span></p><p></p><p class="MsoNormal"><span style="font-family:Roboto;">Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.</span></p><p></p><p class="MsoNormal"><span style="font-family:Roboto;">At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”</span></p><p></p><p> </p><p class="MsoNormal"><span style="font-family:Roboto;">Start your BetterBanking career with us today.</span></p><p></p>