Admin Support Officer - temp

Admin Support Officer – 6-month contract

Meet myZoi

myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey.

Your Mission

You will be our Admin Support Officer with a mission to ensure the smooth, efficient, and joyful running of our office and team operations.
You will be challenged to juggle multiple priorities — from calendar chaos to last-minute logistics — and still keep the coffee stocked and the printer running.
You will experiment with ways to streamline our admin processes and improve the day-to-day experience of our team in order to boost productivity and employee happiness.

What You'll Do

• Provide day-to-day administrative and operational support to the myZoi team.
  
• Support the People team with interview scheduling, training, onboarding and offboarding activities as needed.
  
• Manage office operations, including supplies, deliveries, returns, vendors, and expenses.
  
• Coordinate calendars, meetings, travel bookings, visitors, and general team logistics.
  
• Maintain organised physical and digital filing systems and coordinate business cards, ID cards, and office materials.
  
• Support team events, engagement activities, and internal communications.
  
• Proactively identify ways to improve office processes and team collaboration.
  
• Be flexible and step in to support the team with ad-hoc priorities when needed.
  

Who You Are

• You have strong communication skills, curiosity, and are a quick learner
  
• You enjoy a creative, fast-paced, agile world
  
• You take pride in keeping things organized and running like clockwork
  
• You’re a go-to person who people trust for help — calm, dependable, and proactive
  
• You enjoy having fun and contributing to a positive culture.
  
• You believe that no task is too small if it helps the team succeed
  

What You’ll Need

• Technical Skills: Proficient with Microsoft Outlook and Office; experience with calendar and scheduling tools; familiarity with basic office systems and vendor management
  
• Business Skills: Strong organization, time management, and prioritization skills; basic understanding of office budgeting and procurement
  
• Education: Diploma or Bachelor's degree preferred in Business Administration or related field; or equivalent experience
  

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct
  
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across myZoi. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
  
• Lead the right environment to achieve the outcomes set out in myZoi and the Company’s Conduct Principles
  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
  

Key Stakeholders

• Chief Executive Officer
  
• myZoi’s Leadership Team
  
• People and Culture Team
  
• myZoi Team
  

At myZoi we strive to create a both a product and a team that embraces equality, inclusion, diversity and freedom. We want people who can be themselves and bring their own brand of value to the team. Come and join us!