Admin Support
Posted Updated 2
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Job Status: Regular Full-Time
Reports to: CEO
Schedule: 35+ hours a week
Hourly Rate: $16 to $21
Job Summary
The Admin Support is responsible for answering inbound calls in a professional manner. Greets all staff and visitors with exceptional customer service. The Admin Support is responsible for maintaining and organizing the reception area.
Job Responsibilities
- Answer and direct inbound calls to appropriate individuals or departments in a polite and professional manner.
- Assist in the coordination and communication of Urban League events via email.
- Welcome and register all visitors, ensuring they are directed to the appropriate party.
- Assist with bulk mailings, including newsletters.
- Receive, date stamp, and distribute incoming mail.
- Manage and log incoming and outgoing packages.
- Provide assistance to customers with necessary paperwork.
- Maintain and organize the reception area to ensure a welcoming environment.
- Distribute incoming mail to administrative staff daily.
- Process outgoing mail daily.
- Perform data entry tasks as assigned.
- Provides administrative support to Executive Vice President and the Chief Executive Officer as needed.
- Responsible for data collection for program support as needed.
- Attend and support Urban League of Rochester events and fundraising functions.
- Support other duties as assigned by the supervisor.