Administration Assistant

We are looking for a highly organised and customer-focused Administrator Assistant to support the ongoing success of our busy warehouse operation. Acting as a key link between the customer, operational teams, and management, you will play a vital role in ensuring administrative processes are completed accurately, efficiently, and on time.

In this role, you will be responsible for a range of administrative duties including payroll support, customer care, reporting, financial administration, and the production of KPI and monthly performance reports. You will act as a key point of contact for customers and internal stakeholders, helping to resolve queries and ensure the smooth running of the operation.

The successful candidate will be proactive, detail-oriented, and able to manage multiple priorities within a fast-paced logistics environment. You will work closely with the onsite team to identify opportunities for continuous improvement, enhance customer satisfaction, and support the delivery of an efficient and cost-effective operation.

Key responsibilities include:

• Providing administrative support to the warehouse operation and management team.
• Managing day-to-day administrative activities, including payroll, consumables, and customer care.
• Acting as a key point of contact for customers and internal teams.
• Resolving customer and operational queries in a professional and timely manner.
• Producing accurate KPI reports, monthly reports, and operational data.
• Ensuring all financial information is maintained accurately and submitted within required timescales.
• Supporting continuous improvement initiatives and contributing ideas to improve efficiency and customer service.
• Ensuring all tasks are completed professionally, accurately, and within agreed deadlines.

• Previous administration experience within an office environment, ideally within warehousing, transport, logistics, or finance.
• Excellent customer service skills with the ability to build positive relationships and deliver a professional service.
• Strong attention to detail and commitment to accuracy.
• Good commercial awareness and understanding of business priorities.
• Self-motivated and able to work independently, as well as collaboratively within a team.
• Ability to work effectively under pressure and meet tight deadlines.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Flexible approach to work and shift patterns to support operational requirements and cover absences when required.
• Excellent verbal and written communication skills.
• Strong organisational, time management, and problem-solving abilities.

What you get in return:

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.

When our staff have passion for what they do they work with more care and attention which is reflected to our clients, Click APPLY NOW to #JoinOurWinningTeam and begin your career today!