Administration Clerk

We are seeking a highly organised, enthusiastic and customer-focused professional to join our respected team. This role is ideal for someone with experience in office administration, medical reception or front-facing customer service who enjoys supporting both patients and clinicians in a fast-paced healthcare environment.

In this role, you will provide high-quality administrative support while delivering exceptional customer service in line with Ramsay Health Care's Core Values. You will play an important role in ensuring the smooth day-to-day operation of the department and creating a positive experience for our patients, visitors and clinicians.

Key Responsibilities

As an Administrative Clerk, you will play an important role in supporting the efficient day-to-day operation of the department. Your responsibilities will include:

• Providing a professional and welcoming first point of contact for patients, visitors, clinicians and other stakeholders.
• Managing patient admissions, discharges and appointments in accordance with hospital procedures.
• Answering and directing telephone enquiries promptly and professionally.
• Performing a range of administrative duties, including data entry, filing, document management and maintaining accurate patient records.
• Coordinating and processing referrals, correspondence and other clinical documentation as required.
• Liaising effectively with clinicians and multidisciplinary teams to support the smooth delivery of patient care.
• Maintaining confidentiality and handling sensitive information in accordance with privacy legislation and Ramsay Health Care policies.
• Ensuring a high standard of customer service by responding to enquiries in a courteous, efficient and compassionate manner.
• Assisting with general office duties and contributing to continuous improvement initiatives within the department.
• Working collaboratively with colleagues to support a positive team culture and achieve departmental objectives.
• Adhering to Ramsay Health Care's Core Values, policies and procedures at all times.

About You

To be successful in this role, you will be a well-presented, proactive individual with excellent communication and organisational skills. You will have a strong administrative background, exceptional attention to detail and the ability to manage competing priorities while maintaining a high level of accuracy.

You will also bring:

• Previous medical administration or healthcare reception experience (desirable).
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication skills.
• The ability to work independently and as part of a collaborative team.
• Strong organisational, time management and problem-solving skills, with the ability to prioritise competing tasks.
• Experience collaborating with clinical and administrative teams to support efficient daily operations.
• Proficiency in Microsoft Office and other computer-based systems.
• A commitment to maintaining patient confidentiality and privacy at all times.
• Flexibility to work across a 7-day rotating roster.
• A willingness to learn, develop professionally and contribute positively to the team.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• Must provide or complete a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at Baringa Private Hospital. All applications must be lodged online.

Applications close: 24th August 2026

Reference number: JR114922

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at .

Applications made by recruitment agencies will not be considered.