Administration Manager - NGO/Social Service

Job Title: Manager Administration

Location: New Delhi

Industry: NGO / Non-profit

About the role:

As a Manager General Administration, you will play a pivotal role in ensuring the efficient and effective operation of the organizations administrative functions, with responsibilities encompassing travel management, office management, inventory management, budget control, vendor management, and more. Your meticulous attention to detail, organizational skills, and ability to multitask will be crucial to your success in this role.

Role and Responsibilities:

Travel & Logistics:

- Coordinate all employee and guest travel (domestic/international): bookings, vendors, compliance, and payments.

Facility Management:

- Manage daily office operations: hygiene, maintenance, catering, staff welfare, and safety protocols (including contracts and space).

- Organize office events, training logistics, and administrative process flows.

Procurement & Inventory Control:

- Manage vendor sourcing, onboarding (as per policy), and procurement for office supplies/services.

- Oversee inventory levels, storage, quality, and maintain related records (stock & billing).

Vendor & Bill Management:

- Manage vendor contracts (negotiation, compliance - legal/organizational).

- Process vendor payments, resolve billing issues and conduct market reviews.

Petty Cash & Budget Oversight:

- Manage petty cash (reimbursements, tracking).

- Support Finance with admin budget preparation, monitoring, and record-keeping.

Records & Communication Management:

- Maintain organized filing systems (physical/digital), manage document flow (indexing, courier, postal).

- Draft administrative communications, reports, and facilitate internal information sharing.

Assets & IT Coordination:

- Maintain asset register, coordinate procurement and repairs.

- Liaise with IT vendors for hardware, software, biometrics, and ID card support.

HR & Executive Support:

- Provide administrative support for HR functions (attendance, leave, onboarding, interviews, events).

- Offer logistical and communication support to leadership as needed.

Security & Access Control:

- Manage office security infrastructure (CCTV, access control, keys).

- Ensure general office safety and security awareness.

Compliance & Government Liaison:

- Coordinate with relevant authorities (transport, police, licensing) as required.

- Ensure compliance across vendor agreements, office operations, and safety regulations.

Business Continuity Planning (BCP):

- Support the planning and implementation of BCP measures.

Key Requirements:

- Bachelor's degree in any discipline from a recognized university.

- Proven experience in admin management, vendor management, office management or similar roles.

- Prior experience in working with an NGO or NPO.