Administrative Analyst

• Coordinate case intake, document receipt, and administrative workflow to support timely and efficient case progression.
• Client facing communication as indicated.
• Enter and maintain accurate case, document, and project status information in appropriate systems, including file indexing and naming conventions. Manage active projects across multiple teams/experts.
• Work closely with other practice team members as needed.
• Organize medical records, billing records, correspondence, and supporting materials for review by nursing, bill review, and management staff.
• Monitor project deadlines, outstanding records, assignments, and other workflow requirements; follow up as needed to prevent delays.
• Review reports from a layperson’s perspective for formatting, consistency, readability, and smooth flow before final delivery.
• Assist with meeting coordination, scheduling, contact management, email organization, and preparation of meeting materials.
• Prepare meeting minutes and document action items when requested.
• Assist with client invoice review, time and expense tracking, and supporting documentation. Invoice generation according to team protocol.
• Provide accurate data entry and administrative support for Medical Management, Legal Nurse Consulting, Bill Review, and other practice lines as needed.
• Manage and maintain team templates, standard operating procedures, job aids, and the shared resource library.
• Support quality assurance, special projects, process improvements, and additional administrative tasks assigned by management.

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Two or more years of administrative, project support, medical records, insurance, legal, healthcare, or related office experience preferred.
• Experience supporting medical record review, billing, claims, legal, or professional consulting workflows is preferred.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Self-motivated, dependable, flexible, and customer-service oriented.
• Strong attention to detail, accuracy, written communication, and professional judgment.

Proficient in Outlook and Microsoft Office Suite, including Word, Excel, Teams, and SharePoint

Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• 401k Match

A reasonable estimate of the salary range for this role is $15/hr. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

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EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering.

J.S. Held is an equal opportunity employer. Qualified applicants are considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request a reasonable accommodation during the recruitment process, please email jobs@jsheld.com. Include "Applicant Accommodation" in the subject line, along with your request and contact information.

All your information will be kept confidential according to EEO guidelines.

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