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State of Washington

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Administrative Assistant 5

Posted
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Description


Administrative Assistant 5
Monday - Friday | 8AM - 5PM | HYBRID

NOTE:
The hiring authority reserves the right to offer the position at any time after the required posting period, and during the recruitment process. It is to the applicant's advantage to apply as early as possible.

The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES’ mission is to strengthen the business of government for a sustainable and just future. Learn more about DES.

About the Opportunity:
In this position, you will serve as primary administrative support to the Chief Human Resources Officer (CHRO), managing HR division operations and advancing key strategic priorities. Exercising independent judgment and delegated authority, you will oversee complex administrative assignments, lead division-wide initiatives, and coordinate multi-faceted projects across organizational functions. Additionally, you will ensure seamless daily operations by maintaining effective records management and retention compliance, managing division resources, and facilitating critical agency activities that directly align with and advance our overall mission.

Duties

Some of What You’ll Enjoy Doing Includes:

  • Act on behalf of the CHRO in administrative matters, serving as the primary administrative liaison between HR leadership, executive leadership, agency divisions, and external clients.
  • Manage complex scheduling for the CHRO and HR leadership, prioritizing calendar requests and coordinating travel arrangements.
  • Oversee day-to-day HR division administrative operations, including drafting correspondence and reports, managing confidential information, and adjusting priorities to meet changing needs.
  • Organize and support division meetings and events by preparing agendas and materials, managing virtual and technical logistics, and tracking follow-up action items.
  • Plan, organize, and coordinate complex HR administrative projects from start to finish, establishing timelines, monitoring deliverables, and overcoming operational barriers.
  • Develop, maintain, and track systems to monitor assignments, deadlines, decisions, and follow-up activities across multiple HR functions.
  • Gather and review information from varied sources to resolve inconsistencies, liaising independently with staff and divisions to keep projects moving forward.
  • Coordinate division-wide HR records management, archiving, and disposition in accordance with retention schedules, collaborating directly with the agency records officer and State Archives to resolve complex compliance issues.
  • Review current filing systems to identify compliance gaps, developing and implementing streamlined tracking systems and processes to manage retention requirements and prevent recurring issues.
  • Coordinate and track key administrative processes across HR, including public records requests, legislative implementation plans, and associated staff follow-up.
  • Serve as the primary administrative point of contact for executive leadership, facilitating seamless scheduling, correspondence, and meeting management between HR and the Director’s office.
  • Other duties as needed.

Qualifications

Required Qualifications:
To qualify for this role, a candidate must possess advanced competency with the demonstrated ability to perform the following:

  • Manage administrative matters for an executive leader, make decisions within assigned authority, and recognize when direction or approval is needed.
  • Anticipate administrative needs, organize work, and adjust priorities to meet changing demands and deadlines.
  • Coordinate projects involving multiple people or teams, resolve administrative problems, and follow assignments through to completion.
  • Manage leadership calendars, weigh competing requests, and resolve scheduling conflicts based on urgency and organizational needs.
  • Prepare and edit reports, correspondence, presentations, and meeting materials so they are accurate, clearly organized, and easy to understand.
  • Communicate executive leadership direction clearly, confirm expectations, and coordinate follow-up with employees, leaders, and agency partners.
  • Plan meetings and events, coordinate materials and logistics, track decisions, commitments, and next steps.
  • Handle sensitive, confidential information with care and share it only with authorized individuals.
  • Independently use Microsoft Office or similar tools to manage documents, spreadsheets, presentations, calendars, and tracking systems.
  • Apply administrative policies and procedures, identify problems or unnecessary steps and carry out approved improvements.
  • Maintain accurate records, track deadlines, and commitments, and raise concerns early with suggested solutions.
  • Listen to different perspectives, communicate courteously and collaboratively, and adjust communications or meeting arrangements to meet participants’ needs.
  • Plan and manage time effectively, prioritize work and complete assignments timely and accurately, including independently managing competing priorities and anticipating deadlines.

Diversity Equity and Inclusion (DEI) Competencies
Incumbents to this position must possess and demonstrate the following competencies:
  • Take action to learn and grow: Demonstrate a willingness to learn from new experiences, seek feedback, consider different perspectives, and continuously improve knowledge, skills, communication, and approaches to work.
  • Take action to meet the needs of others: Seek to understand the needs and experiences of customers, coworkers, and communities. Identify barriers to access and participation and address them before they become obstacles for the people we serve, providing support that is respectful, timely, and effective.

Preferred Qualifications
  • Ability to interpret WACs, RCWs, policies, and procedures, and apply relevant requirements.
  • Demonstrated knowledge of the legislative process and bill analysis and life cycle.
  • Experience with bill analysis tracking systems and coordinating the bill analysis process.
  • An understanding of the agency’s organizational structure and the ability to navigate organizational relationships and processes to effectively coordinate administrative functions across the agency.
  • One (1) year of experience as an Administrative Assistant 4, or two (2) years’ experience as an Administrative Assistant 3, or an equivalent combination of education, training, and experience demonstrating the ability to successfully perform the work.

Supplemental Information

How to Apply: Interested? We would love to hear from you! Click “Apply” at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

  • A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position
  • A current resume, detailing experience, and education
  • A current list of at least three (3) professional references with current contact information
Do not attach any documents that include photos or private information (social security number, year of birth, etc.).

Please Note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be substitute for completing the “duties summary” section of the online application. Please do not refer to the resume for detail or your application may be disqualified.

Background Check Notice: Prior to any new appointment into The Department of Enterprise Services, a background check including criminal record history will be conducted as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.


Washington Fair Chance Act:
We are committed to providing equitable access to employment opportunities. If a criminal background check is required for employment at an agency, it will occur only after a conditional offer of employment has been made and accepted. Applicants are not required to disclose criminal history during the hiring process prior to a conditional offer. Criminal history will not automatically exclude an applicant from consideration and will be reviewed on an individual basis consistent with applicable law and the requirements of the position.

Learn more about the Washington Fair Chance Act:
Washington Fair Chance act guide.

Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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