Administrative Assistant

Career Opportunity: Administrative Assistant – Aftersales | Ali & Sons

Ali & Sons is looking for an organized and detail-oriented Administrative Assistant to support daily aftersales operations, coordinate service activities, and ensure efficient communication between customers and internal teams.

Key Responsibilities:

• Handle customer inquiries related to repairs, maintenance, and warranties.
• Schedule service appointments and follow up on customer satisfaction.
• Maintain accurate service records, warranty claims, and departmental files.
• Prepare service reports, assist with invoicing, and follow up on payments.
• Coordinate with customers, technicians, suppliers, and internal departments.
• Monitor spare parts inventory and coordinate orders with Procurement.
• Provide general administrative and office support.

What We’re Looking For:

• Education: Bachelor’s degree.
• Experience: Administrative experience, preferably in aftersales, warranties, or technical products.
• Computer Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.
• Key Skills: Strong organizational, communication, multitasking, and problem-solving abilities, with excellent attention to detail.

Why Join Ali & Sons?

Be part of a reputable UAE business group that values teamwork, professional development, operational excellence, and customer satisfaction.

Ready to Apply?

Take the next step in your career and join Ali & Sons as an Administrative Assistant – Aftersales