Administrative Assistant

Administrative Assistant

Full-Time

Job Summary

The Administrative Assistant to the Office Manager will manage a wide range of support functions. The ability to interact with executives, employees and customers at all levels in a fast-paced, highly regulated industry with professionalism and discretion is crucial to this role. You must be confident in your ability to multi-task and take on unfamiliar tasks as they arise. This is a demanding position that requires a high level of accuracy and proficiency.

GENERAL RESPONSIBILITIES:

• Scheduling – Schedule 75+ full- and part-time employees utilizing an online software tool to ensure that all shifts are covered while adhering to company policy
• Human Resources – Assist in the daily management of employee files, onboarding & offboarding procedures, forms processing and record keeping
• Document Management/Recordkeeping – Review and edit completed forms to ensure 100% accuracy, create spreadsheets to track results and report trends, maintain accurate records
• Customer Service – Answer phones and conduct post instruction follow ups with customer to ensure satisfactory experiences
• Filing - Invoices from suppliers/vendors, receipts, packing slips, miscellaneous
• Running errands – Making deposits/change orders at bank and conducting mailings at USPS, FedEx, and/or UPS
• Thorough knowledge of the facilities policy and procedures
• Stay current on product knowledge, general firearms laws and safety procedures
• Dress appropriately for position adhering to facility dress code

Other responsibilities include general clerical tasks including, but not limited to, filing, answering phones, ordering supplies, shipping, etc.

REQUIREMENTS & QUALIFICATIONS:

• Associates degree preferred
• Basic knowledge of Human Resource policies, procedures and compliance with a minimum of two years experience
• Experience with online employee scheduling software, preferably WhenToWork or similar
• Proficient in Microsoft Office, particularly Excel and Word
• Must be capable of typing competently
• Must pass background check
• High attention to detail
• Must be at least 18 years old

PHYSICAL DEMANDS:

• Regularly required to talk and hear
• Regularly required to use hands
• Regularly required to reach with hands and arms
• Regularly required to bend
• Regularly required to sit for long periods of time
• Specific vision abilities required for this job include: close vision, ability to adjust or focus

Additional duties may be assigned and this job description may change without notice at the discretion of management.