Administrative Assistant (Bilingual)

NEO Surgical Group is seeking a highly organized, motivated, and professional Office Manager to oversee daily office operations and support a fast-paced healthcare environment. This role is essential in maintaining an efficient, productive, and compliant workplace while providing administrative leadership and support across multiple departments.

The ideal candidate is proactive, detail-oriented, bilingual in English and Spanish, and capable of managing multiple priorities while maintaining a high level of professionalism and confidentiality.

Key Responsibilities

• Oversee daily office operations and administrative functions.
• Manage office workflows to ensure efficiency, productivity, and organization.
• Answer incoming phone calls and respond to emails professionally and promptly.
• Coordinate employee schedules, meetings, training sessions, and internal communications.
• Maintain employee files, company records, and regulatory documentation.
• Assist with onboarding, orientation, and new hire paperwork.
• Support Human Resources and leadership with administrative and operational tasks.
• Prepare reports, spreadsheets, correspondence, and other business documents.
• Order, monitor, and manage office supplies and inventory.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Monitor and maintain AHCA compliance records and documentation.
• Assist with audits, credentialing, licensing, accreditation, and regulatory reporting.
• Maintain confidentiality of employee, patient, and company information.
• Support special projects, process improvements, and company initiatives.
• Develop and maintain organized filing systems and operational procedures.
• Serve as a liaison between management and staff to promote effective communication.
• Track deadlines and ensure timely completion of administrative and compliance-related tasks.

Qualifications

Required

• Bilingual in English and Spanish (required).
• Minimum of 2 years of administrative or office management experience.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Ability to work independently while managing multiple responsibilities.
• High level of professionalism, discretion, and attention to detail.
• Strong problem-solving and decision-making skills.

Preferred

• Experience in a healthcare, medical office, or multi-location organization.
• Knowledge of AHCA regulations and healthcare compliance.
• Experience with electronic medical records (EMR) systems.
• Experience supporting Human Resources functions, onboarding, and employee documentation.
• Familiarity with credentialing, licensing, and regulatory reporting processes.

What We're Looking For

We are looking for a proactive leader who takes ownership of office operations, supports organizational goals, and helps create an efficient and positive work environment. The ideal candidate thrives in a fast-paced setting, demonstrates strong judgment, and can effectively support both leadership and staff while maintaining compliance and operational excellence.