Administrative Assistant

We are seeking a reliable and organized Administrative Assistant to support the day-to-day operations of a homeowners association (HOA). This position will provide administrative support to the Property Manager, Board of Directors, residents, vendors, and community staff while maintaining a professional and customer-service-oriented environment.

Essential Duties & Responsibilities:

• Answer and direct incoming phone calls, emails, and resident inquiries.
  
• Provide professional and courteous customer service to residents and Board members.
  
• Assist the Property Manager with daily administrative tasks and community operations.
  
• Maintain resident records, files, correspondence, and other HOA documentation.
  
• Prepare notices, letters, forms, reports, and other community communications.
  
• Assist with processing work orders and coordinating with vendors and maintenance staff.
  
• Schedule meetings, inspections, and appointments as needed.
  
• Assist with processing invoices, purchase orders, and other administrative paperwork.
  
• Maintain accurate records and update databases and community management systems.
  
• Assist with community events, meetings, and Board meeting preparation.
  
• Receive and distribute mail, packages, and other correspondence.
  
• Perform general office duties, including filing, scanning, copying, and data entry.
  
• Maintain confidentiality of resident and association information.
  
• Perform other administrative duties as assigned.