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Administrative Assistant

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Summary

Performs a wide variety of difficult clerical and customer services duties related to Environmental Health permits and payments.

Essential Functions

  • Utilize a variety of computer software to produce documents which may include or incorporate text, tables, and graphics;
  • Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures;
  • Open, review, and route mail according to contents;
  • Work independently in the absence of specific instructions;
  • Compile information from records and prepare reports;
  • Accept and post payments from facilities into department software system;
  • Assists in making decisions on payment arrangements and collection service requests;
  • Print permits for facilities;
  • Perform related duties as required.

Qualifications

Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience; or any combination of relevant education and experience which provides the following:

Valid Driver's License

Knowledge and Abilities

Knowledge of:

  • Office practices and procedures;
  • The organization, function, and policies of the department;
  • General knowledge of municipal government organization and services;
  • Personnel and financial recordkeeping;
  • Computer principles and procedures;
  • Proper public contact and telephone etiquette.
Ability to:
  • Spell and use correct grammar;
  • Prioritize and schedule work to meet deadlines;
  • Communicate effectively with others;
  • Prepare accurate payroll and financial records;
  • Perform computer/word processing functions.
Physical Requirements:
  • Frequently stand and walk during the shift;
  • Frequently pull or push objects;
  • Occasionally flex upper trunk forward at the waist and partially at the knees;
  • Occasionally lift and carry up to 10 pounds;
  • Occasionally rotate upper trunk to the left or right while sitting or standing;
  • Place arms above. at. or below shoulder height.

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See also

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