Administrative Assistant - Credit Department

Join our expanding team!

Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Administrative Assistant provides administrative and office support to a designated department.

Responsibilities

• Serve as the primary point of contact for incoming phone calls across four branch locations, ensuring professional and courteous communication.
• Deliver exceptional customer service by responding to inquiries, addressing customer needs, and resolving issues in a timely manner.
• Greet and assist on-site visitors, maintaining a welcoming and helpful environment.
• Receive, sort, and distribute incoming mail to appropriate departments.
• Investigate and resolve invoicing discrepancies to ensure billing accuracy.
• Accurately index ACH payments and check transactions for proper recordkeeping.
• Coordinate with the Maintenance Board for facility-related service requests.
• Scan and organize daily operational documents, including counter sales, transfers, pick tickets, and receipts.
• Oversee the management of Customer Proof of Delivery (POD) documentation for all locations.
• Process customer credit applications by obtaining references, submitting documentation for approval, and setting up new accounts.
• Maintain and update customer shipping address records upon request.
• Print and index Direct Ship purchase orders and order acknowledgments into the appropriate folders within the document management system (Doclink).
• Assist with the identification and documentation of vendor freight charges for customer orders (Accounts Payable).
• Provide support in the invoice process and related Accounts Receivable functions.
• Enter vendor ACH bank details securely and accurately (Accounts Payable).
• Review and reconcile vendor statements to ensure payment accuracy (Accounts Payable).
• Print and upload vendor invoices into the document imaging system for digital filing.
• Contribute to cross-functional projects and provide administrative support as needed.