- Create a warm, welcoming, and professional environment for all as the first point in Sunbeam center(s).
- Assist in coordinating the activities involved in program planning, goals, and objectives.
- Oversee implementation of effective and efficient office management systems and processes.
- Compile and organize information for use by staff in the completion of reports and special projects.
- Maintain daily positive interactions with caregivers and children, using a customer service-based approach.
- Perform daily clerical duties, including answering and screening telephone calls, taking messages, copying and collating, and scheduling, setting up and attending meetings as assigned, taking/transcribing minutes.
- Assist in the coordination between all program service teams in order to meet federal and local goals and objectives in a timely manner.
- Work on assignments that are moderately complex in nature where judgment and analysis are required in resolving problems and making recommendations.
- Ensure that all details of a task are completed thoroughly.
- Maintain clear communication with staff and clients with a consistent positive demeanor and attitude.
- Respect the confidential and sensitive nature of the information handled/processed/shared.
- Effectively utilize the Child Plus data system, and any other information-capturing systems necessary, to document on-going Disabilities referrals and services for children enrolled in the ECS program.
- Effectively prioritize delegated projects to accomplish tasks within specified timeframe at a high level of quality and confidentiality. Design and edit drafts of correspondence, reports, forms, charts, memos, and other documents, as needed.
- Attend Early Childhood Services staff meetings and trainings as required.
- Ensure timely records maintenance and reports are pulled accurately and promptly.
- Perform data entry and updating for on-going projects, including but not limited to Child Plus, Excel spreadsheets, the annual PIR (Program Information Report), etc.
- Maintain professional integrity, exemplifying the values of, and expected within, the program while promoting the mission of the organization.
- Promote culturally sensitive practice.
- Travel locally as required in performance of responsibilities.
- Perform other appropriate and related responsibilities as assigned by supervisor, School Director, Senior Program Director, Chief Program Officer, or Chief Executive Officer.
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